{"id":4166525,"url":"https://alion.io/job/kcb-group-manager-partnerships","title":"Manager, Partnerships","company":{"id":1904318,"name":"KCB Group","domain":"kcbgroup.com","url":"https://alion.io/company/kcbgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kampala, Uganda"],"countries":["UG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-12T08:05:16Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T02:54:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"KEY RESPONSIBILITIES:\n\nDaily Partner Support & Issue Resolution: Act as the Tier-1/Tier-2 operational point of contact for active partners, addressing daily integration queries, transaction drops, or platform configuration issues.\n\nPartner Onboarding Execution: Manage the step-by-step onboarding checklist for newly signed partners, including documentation collection, KYC/compliance verification, and account creation.\n\nTechnical & Scoping Coordination: Coordinate daily stand-ups and progress syncs between partner technical teams and internal DFS Engineering/Product teams to keep integration sprints on schedule.\n\nTransaction Monitoring & Reconciliation Tracking: Monitor daily transaction volumes, success rates, and revenue generation across partner accounts, identifying anomalies or operational bottlenecks.\n\nPipeline Updating & Reporting: Update CRM/pipeline tracking tools daily with account statuses, lead progress, meeting notes, and partner performance metrics for leadership visibility.\n\nNurture strong, long-term relationships with key partner accounts, conducting regular account reviews to identify opportunities for expanding service adoption.\n\nGather partner feedback and market insights to recommend product enhancements or new feature requests to internal DFS Product teams.\n\nAssist the Senior Manager in preparing business cases, partner pitch decks, and commercial proposals for prospective alliance opportunities.\n\nDrive partner activation and transaction throughput post-launch to ensure partners meet target KPIs and contractual volume commitments.\n\nAssist in monitoring partner commission payouts, fee structures, and revenue-sharing reconciliations alongside the Finance team.\n\nSupport the rollout of joint promotional campaigns and co-marketing initiatives to boost end-user adoption on partner channels.\n\nEnsure all active partners consistently fulfil regulatory compliance requirements (AML/CFT, data privacy, and merchant due diligence).\n\nMaintain complete and up-to-date partner contract repositories, tracking contract renewal dates, SLA compliance, and regulatory approvals.\n\nDAILY RESPONSIBILITIES:\n\nScreen and qualify potential fintech, merchant, and ecosystem partners to evaluate strategic fit, revenue potential, and operational capability.\n\nNegotiate commercial structures, revenue-share models, and Service Level Agreements (SLAs) with prospective partner management teams.\n\nShepherd active partnership proposals through Legal, Compliance, Risk, and IT engineering committees to secure internal operational signoffs.\n\nCollaborate with partner operations and internal product teams to oversee technical API integrations, user acceptance testing (UAT), and launch readiness.\n\nMonitor key account KPIs-transaction volumes, conversion rates, and revenue generation-addressing performance gaps or technical issues early.\n\nCHALLENGES:\n\nManaging tight partner deal timelines against slow internal bank approvals from Legal, Risk, Compliance, and IT Security.\n\nBridging gaps between external partner tech stacks and legacy bank core systems, leading to delivery delays and GTM backlogs.\n\nBalancing the partner's demand for aggressive growth and low-margin revenue splits with the bank's requirement for risk mitigation and strong profit margins.\n\nMINIMUM POSITION QUALIFICATION REQUIREMENTS\nAcademic & Professional\n\nParticulars\nDetail\nSpecific Field or Qualification\nNeed Type [1]\nEducation\nBachelor’s degree\nBachelor’s degree in Business Administration, Information Technology, Marketing, Finance, Economics, or a related fieldRQ\nProfessional Qualifications\nCertifications in Project Management (CAPM/PMP), Agile/Scrum, or Digital Financial Services are an added advantage\nAA\nExperience\n\nTotal Minimum No of Years Experience Required\n5\nDetail\nMinimum No of Years\nNeed Type [2]\nAccount Management\n3\nES\nStakeholder management 2\nDE","description_format":"text","description_chars":3864,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail 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