{"id":1400760,"url":"https://alion.io/job/kcoverseaseducation-com-associate-sr-associate-quality","title":"Associate/ Sr. Associate - Quality","company":{"id":678746,"name":"kcoverseaseducation.com","domain":"kcoverseaseducation.com","url":"https://alion.io/company/kcoverseaseducation","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nagpur, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":188},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-25T06:12:53Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T04:05:36Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Looking for a Workplace That Inspires You? Welcome to KC Overseas!\nAt KC Overseas Education, we don’t just provide jobs-we create opportunities for innovation, growth, and impact. As a thriving Multinational EdTech company with 11 global locations, we have a strong foothold across South Asia, South-East Asia, and Africa, and we’re rapidly expanding worldwide. With our team of inspired 750+ professionals, we are revolutionizing access to overseas education through cutting-edge technology and unwavering expertise with our industry-leading platforms coursefinder.ai and elanloans.com.\nOur mission is to empower students worldwide with seamless access to top universities, bridging the gap between aspiration and reality. If you’re passionate about making a difference in the global education space, this is where you belong!\nAt KC Overseas Education, we believe work should be more than just a job-it should be an experience that challenges, excites, and rewards you. We’re growing fast, and we want you to grow with us. Through our ever-expanding global reach, we are shaping the future of overseas education-and you can be a part of it.\nWhy work with us?\nWork-Life Balance - We value productivity and well-being equally.\nGlobal Exposure - International travel and exposure to diverse markets\nUnmatched Growth - Thrive in a rapidly expanding industry to reach your potential\nRecognition & Rewards - A culture that values and rewards hard work\nContinuous Learning - Upskilling and development opportunities at every step\nSupportive Culture - Work in an encouraging, trust-driven environment\nStability & Security - A long-term career with a leading industry player\nCompetitive Compensation - Because great work deserves great rewards\nJoin us and experience a workplace where talent is valued, ideas are celebrated, and careers flourish. Be a part of KC Overseas-apply now!\nMIHAN New Office Campus Opening Video -\nHere’s a short video to give you an overview of who we are and what we do:\nJob Overview:\nAs a Associate/ Senior Associate - Quality, you will be responsible for analysing compliance, accuracy, and timeliness in application follow-up processes. The role involves systematic monitoring, auditing, reporting, and quality governance to ensure smooth partner coordination and timely application progress in CourseFinder.ai.\nKey Responsibilities\nApplication Audit - Review 100% of applications “Pending from Partner” (≥30 days) and a sample pool ~40% from “Case Closed” and “Enquiries” to ensure adherence to processes and policies.\n\nStatus & Follow-up Checks - Verify that statuses are updated correctly, follow-ups are conducted on time, and remarks (discussion summary, pending documents, partner commitments) are recorded accurately in CourseFinder.ai.\n\nCompliance Tracking - Monitor daily follow-up reports, audit scheduled actions, and flag overdue follow-ups to processors.\n\nEscalation Oversight - Escalate cases with no partner response after two follow-ups to BU Head with proper documentation and track until closure.\n\nClosure Monitoring - Ensure timely closure of applications (≥60 days) unless justified, update statuses to “Ready for Submission,” and notify BU Head for exceptions.\n\nReporting & Documentation - Prepare daily compliance reports, weekly quality audit reports, and maintain clear documentation for audit readiness.\n\nProcess & Quality Support - Identify recurring issues, share insights with TLs for process improvements, and support training by highlighting common errors and best practices.\n\nProfessional Conduct - Ensure polite, professional communication, maintain consistency in remarks and follow-up records, and safeguard data accuracy.\n\nGeneral Duties - Submit daily work reports, respond promptly to emails/calls, and handle additional tasks assigned by management.\n\nJob Requirements\n1-2 years of prior experience in Application Processing, Quality, or Audit roles preferred.\n\nGraduate in any stream except Arts.\n\nStrong attention to detail and analytical skills.\n\nEffective communication and escalation handling.\n\nProcess-oriented mindset with quality governance focus.\n\nProficiency in MS Excel and CRM tools\n\nAbility to manage multiple priorities with accuracy and timeliness.\n\nFamiliarity with partner coordination processes will be an advantage.","description_format":"text","description_chars":4293,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-28T15:25:52Z"}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.834,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:5","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/kcoverseaseducation-com-associate-sr-associate-quality","json_url":"https://alion.io/job/kcoverseaseducation-com-associate-sr-associate-quality.json","meta":{"generated_at":"2026-10-01T05:01:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4661,"day_limit":5000,"remaining_today":339,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}