{"id":3799489,"url":"https://alion.io/job/kdci-ad-operations-specialist","title":"Ad Operations Specialist","company":{"id":678350,"name":"KDCI","domain":"kdci.co","url":"https://alion.io/company/kdci","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"C","score":64,"open_postings":30,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Drive","optional":false},{"name":"Google Sheets","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"QlikSense","optional":false}],"status":"live","first_seen_at":"2026-11-05T06:31:34Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T05:29:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"Job Summary\nKDCI Outsourcing is seeking Ad Operations Specialist to support the daily administration, coordination, reporting, and execution of digital advertising campaigns. The ideal candidate has, hands-on digital advertising operations experience, and strong analytical, organizational, and communication skills to manage campaign performance, client requests, CRM records, and recurring deadlines. This role supports the Sales Director and Key Account Managers by coordinating with Sales, Ad Operations (AdOps), and Business Intelligence (BI) teams, allowing them to focus on client relationships, negotiations, and revenue growth.\nKey Responsibilities\nCampaign Management & Sales Administration\nMaintain accurate client and campaign information in Salesforce or similar CRM systems.\n\nCreate and process insertion orders (IOs), ensuring campaign details, dates, and budgets match approved documentation.\n\nMaintain campaign contracts, account planning trackers, and revenue records.\n\nUpdate CRM activities and complete outstanding administrative tasks.\n\nPrepare monthly invoices for Sales team review and approval.\n\nCampaign Reporting & Performance Monitoring\nPrepare and update daily, weekly, and monthly campaign performance reports.\n\nMaintain affiliate campaign trackers using data from advertising partner networks.\n\nExtract and analyze sponsored-content performance data using Google Analytics 4 (GA4).\n\nMonitor campaign delivery, budget pacing, revenue, and performance metrics.\n\nReview reports for accuracy and identify discrepancies or unusual performance trends.\n\nSupport revenue tracking using Qlik Sense or comparable reporting platforms.\n\nPrepare campaign screenshots, conduct quality checks, and compile end-of-campaign reports.\n\nCreate and follow up on reporting-related tickets through Jira.\n\nClient Services & Campaign Coordination\nSupport Key Account Managers in the daily operational management of existing campaigns.\n\nCommunicate with clients regarding routine campaign updates, missing information, reporting concerns, and follow-ups.\n\nCoordinate the collection and submission of campaign creatives and advertising materials.\n\nAssist with campaign setup, implementation, and creative reviews.\n\nFollow up on campaign quality assurance concerns and operational requests.\n\nHandle routine listing and article-related requests according to established procedures.\n\nReview campaign content for accuracy before publication.\n\nCross-Functional Coordination\nCoordinate with Ad Operations (AdOps) on campaign setup, trafficking, modifications, and delivery concerns.\n\nCollaborate with Sales, AdOps, BI, and other internal teams to resolve operational issues.\n\nTrack requests and ensure timely completion of assigned tasks.\n\nMaintain clear documentation and provide regular campaign activity updates.\n\nEscalate pricing decisions, commercial negotiations, strategic account concerns, and other matters requiring management approval.\n\nRequirements\nJob Requirements\nMust Have\nMinimum of 2 years of experience in digital advertising, campaign coordination, AdOps support, client services, or related project management.\n\nHands-on experience supporting digital advertising campaigns and monitoring campaign performance.\n\nStrong written and verbal English communication skills.\n\nExperience using Google Analytics 4 (GA4) to extract and interpret campaign reports.\n\nAbility to monitor campaign delivery, budget pacing, and performance metrics.\n\nFamiliarity with CRM systems, preferably Salesforce.\n\nStrong Microsoft Excel and Google Sheets skills for data management, reporting, and reconciliation.\n\nFamiliarity with Google Drive and shared document management.\n\nStrong analytical, organizational, and problem-solving skills.\n\nHigh attention to detail and accuracy in data entry and reporting.\n\nAbility to manage multiple client accounts, competing priorities, and recurring deadlines.\n\nComfortable working with international clients and cross-functional teams.\n\nAbility to work independently with minimal supervision while following established procedures and escalation guidelines.\n\nNice to Have\nExperience with Qlik Sense or similar business intelligence tools.\n\nFamiliarity with advertising models such as CPD, CPI, and CPA.\n\nExperience preparing insertion orders (IOs) and maintaining advertising contracts.\n\nKnowledge of affiliate marketing and direct advertising campaigns.\n\nExperience with invoicing, billing administration, or revenue reconciliation.\n\nFamiliarity with Jira or similar ticketing platforms.\n\nExperience working with advertising agencies, media companies, or advertisers.\n\nFamiliarity with the B2B or B2C software industry.","description_format":"text","description_chars":4651,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Business Process Outsourcing 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