{"id":4296059,"url":"https://alion.io/job/keedian-product-owner","title":"Product Owner","company":{"id":3873793,"name":"KEEDIAN","domain":"keedian.com","url":"https://alion.io/company/keedian","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Argentina"],"countries":["AR"],"hiring_countries":["AR","CO","MX"],"hiring_countries_total":3,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Kanban","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-11-13T19:39:08Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T01:15:46Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Keedian (formerly Tutenlabs) is transforming how buildings operate - combining technology implementation, AI-powered optimization, and managed services to help multi-site organizations cut costs, reduce emissions, and move from reactive fixes to predictive performance.\nOur vision is clear: a future where buildings run autonomously, so our clients can focus on what matters most.\nLocation: 100% remote - we prioritize candidates based in Mexico, Colombia, and Argentina.\nWhat this role is about\nYou'll be responsible for bridging client needs with Keedian's SaaS platform capabilities, ensuring that product decisions solve real problems and deliver measurable value to both customers and the business.\nYou'll work closely with:\nClients, to understand their workflows, challenges, and operational needs.\nEngineering and Tech Leads, to translate those needs into clear requirements and deliver reliable solutions.\nCustomer Success and Operations, to distinguish operational issues from product improvements and identify recurring pain points.\nSales and Leadership, to align product priorities with customer expectations and business objectives.\nYour role is to understand the platform end-to-end, identify what needs to improve, prioritize the right initiatives, and ensure solutions are successfully delivered and adopted.\nThis is a hands-on role. You'll be involved in client discovery, backlog management, product specifications, testing, releases, and continuous improvement. You won't just define what needs to be built - you'll follow through to make sure it works and creates value.\nYou'll learn fast. Our platform supports real operations across multiple client sites, where product decisions directly impact efficiency, service delivery, and customer experience.\nWe're looking for someone who can navigate complexity, challenge assumptions, make decisions, and take ownership in an evolving environment.\nIf you're looking for a role where you can work directly with customers, collaborate closely with engineering, and have a real impact on how a product evolves - this is it.\nResponsibilities\nClient Discovery & Product Understanding\nWork directly with clients to understand their workflows, challenges, and business needs.\nIdentify underlying problems rather than simply translating customer requests into features.\nDevelop a deep understanding of Keedian's SaaS platform, including workflows, permissions, SLAs, integrations, and reporting.\nAnticipate how product changes affect different users, processes, and operational environments.\nProduct Backlog & Prioritization\nOwn and maintain a structured, prioritized product backlog.\nTranslate customer needs into clear product requirements, user stories, and acceptance criteria.\nPrioritize initiatives based on business impact, customer value, effort, risk, and urgency.\nMaintain and communicate a quarterly product roadmap aligned with company objectives.\nCollaboration with Engineering\nWork closely with Tech Leads and engineering teams to define scope, dependencies, and delivery priorities.\nParticipate in sprint planning, backlog refinement, and product reviews.\nClarify requirements, resolve questions, and unblock decisions throughout development.\nValidate delivered solutions against agreed requirements and acceptance criteria.\nProduct Testing & Release Management\nCoordinate and execute User Acceptance Testing (UAT) to validate workflows before release.\nEnsure product changes meet functional requirements and customer expectations.\nCoordinate release readiness, including documentation, user guidance, and rollout planning.\nOversee production releases and validate that solutions work correctly after deployment.\nSupport client onboarding and platform configurations, including operational workflows and service programs.\nCustomer Success & Issue Management\nCollaborate with Customer Success to distinguish operational support incidents from product-related issues.\nSupport Level 2/3 triage and escalation of complex platform issues.\nIdentify recurring incidents and translate them into product improvement opportunities.\nImprove processes to reduce unnecessary escalations and recurring support tickets.\nProduct Performance & Continuous Improvement\nDefine and track product KPIs, including adoption, customer satisfaction, support ticket reduction, and Time-to-Value.\nMonitor how released features perform and whether they solve the intended problems.\nUse customer feedback and product data to identify improvement opportunities.\nContinuously optimize workflows and product experiences to reduce operational friction.\nIntegrations & Technical Coordination\nGather and document integration requirements involving APIs, IoT systems, and external platforms.\nCollaborate with technical teams to ensure data quality and reliable integrations.\nUnderstand technical dependencies and their impact on product functionality and customer operations.\nStakeholder Communication\nKeep clients and internal stakeholders informed about priorities, progress, and releases.\nManage expectations and communicate trade-offs clearly.\nBuild effective feedback loops between customers, engineering, Customer Success, and leadership.\nRequirements\nWe are looking for a mid-level to senior Product Owner with strong technical understanding, customer focus, and execution capability:\n3-6+ years of experience in Product Ownership or Product Management, preferably in SaaS environments.\nProven experience translating customer needs into clear, actionable product requirements.\nStrong experience managing product backlogs, prioritization, and roadmaps.\nExperience working closely with engineering teams throughout the product development lifecycle.\nSolid understanding of SaaS platforms, workflows, and integrations.\nFamiliarity with APIs, technical integrations, and data quality concepts.\nExperience coordinating UAT, product releases, and post-release validation.\nAbility to work directly with customers, understand their challenges, and manage expectations.\nStrong analytical thinking and ability to make decisions based on business impact and customer value.\nAbility to distinguish operational support issues from actual product requirements.\nStrong ownership, attention to detail, and ability to manage competing priorities.\nComfortable working in a fast-changing, execution-oriented environment.\nFluent Spanish and English.\nReliable remote work setup.\nNice to have\nExperience with IoT, BMS, EMS, HVAC, or building technology platforms.\nExperience with complex B2B SaaS platforms supporting operational processes.\nHands-on coding experience or a technical development background.\nExperience with prioritization frameworks such as RICE or WSJF.\nProduct Management certifications (CSPO, Pragmatic Institute, AIPMM) or Agile training (Scrum, Kanban).\nBachelor's degree in Industrial Engineering, Information Systems, or a related field, or equivalent practical experience.\nExperience working with US-based clients and cross-functional teams.\nBenefits\n100% remote\nFlexible schedule\nDay off on your birthday\nReduced hours on Fridays\nUnlimited vacations\nSick leave days\nMoving day off\nSupport for studies, training, and languages\nReferral program\nIf you're passionate about solving real customer problems, turning complexity into practical solutions, and taking ownership of a product from discovery to delivery - we'd like to meet 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