{"id":3768948,"url":"https://alion.io/job/keller-logistics-operations-support-specialist","title":"Operations Support Specialist","company":{"id":2218231,"name":"Keller Logistics","domain":"kellerlogistics.com","url":"https://alion.io/company/kellerlogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Defiance, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:00:34Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T22:03:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Operations Support Specialist\nJob Summary: The Operational Support Specialist plays a crucial role in ensuring the smooth and efficient functioning of the Dedicated Services Division. This position focuses on providing administrative and technical support to various departments, helping to streamline processes and improve overall productivity. By assisting in the coordination of tasks and managing resources, the Operational Support Specialist directly contributes to achieving business goals and enhancing the organization’s performance. This is a growth position with the goal of moving into an operations manager role as the division expands.\nPrimary Job Responsibilities and Expectations\nProvide administrative support to the Dedicated Services management team, including maintaining records and creating reports.\nAssist with the implementation of new processes and systems, ensuring smooth transitions and addressing any issues promptly.\nCoordinate with other departments such as maintenance, safety, recruiting, IT, finance, and human resources to ensure integrated and efficient operations.\nMonitor and analyze performance data to identify trends and issues, making recommendations for improvements.\nProvide technical support, including troubleshooting and resolving technical issues, and offering training and support to users.\nContinuously monitor and improve processes to increase efficiency and reduce costs.\nIdentify and mitigate risks that could impact operations.\nEnsure projects are staying on track and assist in operational administrative work.\nStep in to manage operations when other team members are on PTO, learning how the division operates to eventually move into an operations manager role as the division grows.\nKnowledge, Skills, and Abilities\nStrong organizational and multitasking skills.\nExcellent communication and interpersonal skills.\nProficiency in Microsoft Office Suite and other relevant software.\nAbility to work independently and as part of a team.\nAttention to detail and problem-solving skills.\nSpecial Requirements\nMust be at least 21 years of age or older.\nMust be willing to work overtime, holidays, and weekends as requested by supervisor.\nMust be able to be on call outside of office 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