{"id":2387112,"url":"https://alion.io/job/kemcosystems-service-scheduler","title":"Service Scheduler","company":{"id":4420253,"name":"Kemco Systems","domain":"kemcosystems.com","url":"https://alion.io/company/kemcosystems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Clearwater, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-12T20:24:11Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T07:19:54Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Summary\nCECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change. At CECO, you’ll be part of a growing, dynamic team committed to a cleaner, safer, and more sustainable future.\nWe are proud to share that CECO was named one of Newsweek’s America’s Greatest Companies for 2025 and that Forbes recognized CECO as one of America’s Most Successful Small-Cap Companies for 2026, marking our third consecutive year on the Forbes list. CECO Environmental is a publicly traded company on the NASDAQ under the ticker CECO, reflecting our strong growth, financial performance, and commitment to delivering value to shareholders.\nAs part of the CECO Environmental family of brands, Kemco Systems plays a critical role in delivering specialized water solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship.\nThe Service Team Scheduler plays a mission-critical role in ensuring successful field execution. This role owns the coordination and optimization of field service activities for engineered-to-order equipment installations, start-ups, troubleshooting, and ongoing maintenance. The Scheduler ensures the right technician, with the right expertise and tools, is deployed at the right time - driving customer satisfaction, operational efficiency, and revenue capture.\nYour Responsibilities Will Be:\nDevelop and manage daily, weekly, and long-range schedules for onsite field technicians.\nAssign technicians based on skill set, certifications, product knowledge, geographic proximity, and project complexity.\nCoordinate installations, commissioning/startups, troubleshooting, warranty calls, repairs, retrofits, and preventative maintenance.\nProactively adjust schedules to accommodate emergency service calls and changing customer needs.\nServe as primary point of contact for customers regarding service scheduling and visit coordination.\nConfirm site readiness, access requirements, safety documentation, and special conditions prior to dispatch.\nManage expectations regarding timelines, technician arrival, scope of work, and potential delays.\nSupport post-service follow-up to ensure documentation and satisfaction.\nMaximize technician utilization while minimizing travel time and downtime.\nCoordinate multi-day or multi-technician installations for complex engineered systems.\nIdentify scheduling conflicts, resource gaps, and workload trends; escalate capacity needs to leadership.\nSupport KPI tracking including on-time startup, labor efficiency, response time, and backlog management.\nPartner with Parts and Warehouse teams to ensure required components, tools, and instrumentation are available prior to dispatch.\nConfirm shipment timing for startup-critical components.\nCoordinate rental equipment or specialty tools when needed.\nVerify service order accuracy and payment terms prior to scheduling (as applicable).\nCreate and update service orders in ERP/CRM systems (e.g., D365).\nTrack startup requests and installation milestones to support revenue recognition.\nArchive field service reports and notify internal stakeholders of job completion.\nMaintain accurate scheduling and documentation records for audit and reporting purposes.\nRequired Qualifications:\nHigh School Diploma or GED required; Associate degree preferred.\n3-5 years of experience in industrial manufacturing, field service coordination, or technical customer service.\nExperience supporting field technicians in installation or service environments.\nProficiency in Microsoft Office (Excel, Outlook, Word).\nExperienced with ERP systems; Microsoft Dynamics 365 (D365) preferred.\nFamiliarity with Field Service Management (FSM) or CRM scheduling software.\nADA Requirements:\nPositions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. This is mostly sedentary role.\nConcentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods.\nThe job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job.\nCompliance with company attendance standards. \nWork: Exerting up to 20 pounds of force occasionally and/or a 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Work involves standing most of the time.\nWe Offer:\nAt CECO, we are committed to a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.\nABOUT US\nCECO’s Commitment to Our People\nAt CECO, our people are at the center of everything we do. Whether you’re a professional looking for a career change, an undergraduate student exploring opportunities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with CECO.\nABOUT CECO\nCECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets.\nWe serve these markets and our global customers through our key business segments: Engineered Systems and Industrial Process Solutions. Learn more about CECO by visiting About Us.\nAccessibility Assistance or Accommodation\nIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .","description_format":"text","description_chars":6542,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T20:24:11Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":0.945,"age_days":9,"expected_fill_days":23,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/kemcosystems-service-scheduler","json_url":"https://alion.io/job/kemcosystems-service-scheduler.json","meta":{"generated_at":"2026-10-22T10:00:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7040,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420253},"rest":"https://alion.io/mcp/rest/get_company?id=4420253"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkemcosystems-service-scheduler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkemcosystems-service-scheduler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkemcosystems-service-scheduler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kemcosystems-service-scheduler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkemcosystems-service-scheduler"}]}