{"id":3403614,"url":"https://alion.io/job/kemin-industries-enzyme-technical-service-manager","title":"Enzyme Technical Service Manager","company":{"id":1772552,"name":"Kemin Industries","domain":"kemin.com","url":"https://alion.io/company/kemin","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2117},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T15:25:24Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-15T18:09:36Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Overview\nBring your scientific expertise beyond the lab and make an impact with customers, products, and the business! As a Technical Service Manager, you’ll apply your knowledge of enzymes and animal nutrition to design and support trials, solve customer challenges, identify new opportunities, and translate technical findings into meaningful solutions. You’ll work across Sales, R&D, Marketing, and Technical Services while helping advance product development and successful product launches. Candidates located in Des Moines, Iowa or Indianapolis, IN will be highly considered.Join the Kemin Team and Transform Lives!\nWe are a privately held, family-owned-and-operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people, pets, and the planet.\n\nWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come.\n\nWe supply over 500 specialty ingredients for various industries, including human and animal health and nutrition, pet food, aquaculture, nutraceutical, food technologies, crop technologies, textiles, biofuels, and animal vaccines.\n\nWe employ 3,500 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, Egypt, India, Italy, San Marino, Singapore, South Africa, and the United States.\nAs a valued member of our team, you'll enjoy a comprehensive benefits package designed to support your financial, physical, and professional well-being:\nCompetitive Financial Package: Enjoy a rewarding salary, uncapped bonus opportunities, a 401k match program, and generous paid vacation and holidays.\nHealth and Wellness Support: Stay fit and healthy with our fitness reimbursement for the whole family, access to an on-site fitness center, a restaurant offering seasonal fresh food options, and free fresh fruit in break areas.\nCareer Development and Advancement: Unlock your potential with opportunities for growth and development throughout your entire career.\nContinued Learning Opportunities: Grow your skills with our in-house learning platforms, offering thousands of training resources both live and online, and take advantage of tuition reimbursement for external post-secondary pursuits.\n Service Opportunities: Make a positive impact with paid time off for service, partnerships with The World Food Programme and Habitat for Humanity, and local community initiatives.\nResponsibilities\nResponsible for developing experimental protocols, initiate tests with customers, and coordinate testing parameters with Research and Development and with Customer Laboratory Services and report findings to customers in a confidential, standard format.\nResponsible for developing and coordinating execution of experimental, regulatory, and/or commercial trial protocols to evaluate different animal feed ingredients. Ensuring that feed formulations are appropriately balanced for all phases of the study and that the experimental design will provide the appropriate statistical power.\nResponsible for identifying customer opportunities and resolving customer/product technical problems.\nResponsible for customer business development, new product evaluation and testing, current product line extension development (Product Innovation Process).\nResponsible for maintaining large trial documentation on all assigned trials.\nLiaison between Sales, Technical Services, and CLS to leverage the data generated to support sales of relevant products.\nResponsible for working with the assigned sales team to conduct technical sales presentations.\nParticipate in the Technical Service Team interface with Research and Development to identify and develop those products that best fit customer needs and Kemin’s goals.\nMust maintain industry knowledge by attending tradeshows, conferences, etc.\nResponsible for presenting industry information to external groups and any relevant research findings regarding Kemin’s product(s).\nResponsible for writing technical literature in a specific field to both internal and external sources.\nProvide technical training to the sales team.\nResponsible for generating and presenting new ideas to the business.\nParticipate in the technical areas of the product launch process and support successful product launches.\nAssist Marketing department in the preparation of sales support literature by providing all technical input into the market communication aspects.\nSome decision making authority regarding the technical support necessary to achieve budget and strategic goals.\nQualifications\nEducation & Experience: \nPhD, in Biochemistry or Animal Science or related area of study with 0-3 years of related experience working with enzymes OR\nMaster of Science Degree in Biochemistry or Animal Science or related area of study 3-5 years of relevant experience working with enzymes.\nMust be proactive, self-motivated, energetic, business minded.\nUnderstand and adhere to the Servant Leadership philosophy.\nFamiliarity and experience with monogastric animals (poultry and/or swine) is required; additional animal models a plus.\nExperience with enzymes a must.\nStrong understanding of specific industry.\nExcellent written, verbal and interpersonal skills.\nExcellent people interaction skills and able and willing to provide exceptional customer service to internal and external customers.\nFluent in English, multilingual is a plus.\nSelf-motivated to accomplish business and personal objectives.\nStrong analytical skills in applied research and commercial testing with experience in field research studies and product development trials.\nAbility to recognize sales opportunities and determine appropriate action in conjunction with the Account Manager.\nAbility to work in cross-functional teams and work effectively in a diverse team environment to achieve customer and product objectives, including R&D, Regulatory Affairs, Operations, Product Managers, and Sales.\nWell organized and an effective planner in use of resources while demonstrating flexibility and responsiveness as market needs dictate.\nComputer proficiency in Word, PowerPoint, and Excel applications is required.\nWe are an equal opportunity employer. We consider all qualified applicants without regard to race, color, creed/religion, national origin, ancestry, citizenship or immigration status (where applicable), sex, sexual orientation, gender identity or expression, pregnancy/childbirth/breastfeeding or related conditions, age (40+), disability (including the use of a service animal), genetic information, marital status, familial or caregiver status, military or veteran status, status as a victim of domestic violence, reproductive health decision-making, and any other status protected by applicable federal, state, or local law. We also prohibit retaliation for raising concerns or participating in an EEO process. Applicants who need a reasonable accommodation to apply or interview can email .\nA post-offer background check and drug screen is required. Additional pre-employment requirements may be necessary based on position.\nKemin is a drug-free and tobacco-free campus.","description_format":"text","description_chars":7282,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Animal Nutrition","Dietary Supplements","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-10-28T15:25:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":5,"green_card_filings_12m":1,"median_offered_wage_usd":90500,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.818,"p_room":0.55,"age_days":17,"expected_fill_days":17,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/kemin-industries-enzyme-technical-service-manager","json_url":"https://alion.io/job/kemin-industries-enzyme-technical-service-manager.json","meta":{"generated_at":"2026-11-15T21:49:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772552},"rest":"https://alion.io/mcp/rest/get_company?id=1772552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkemin-industries-enzyme-technical-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkemin-industries-enzyme-technical-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkemin-industries-enzyme-technical-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kemin-industries-enzyme-technical-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkemin-industries-enzyme-technical-service-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3403614}},{"tool":"search_jobs","arguments":{"company":"kemin.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3403614},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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