{"id":4019963,"url":"https://alion.io/job/kempinski-hotels-assistant-spa-manager-2","title":"Assistant Spa Manager","company":{"id":678143,"name":"Kempinski Hotels","domain":"kempinski.com","url":"https://alion.io/company/kempinski","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T14:39:10Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-13T21:12:57Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"To take 100% responsibility for assisting the Spa Manager to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximise profitability in accordance with Resense’s spa vision, core values and all related brand standards, procedures & policies.\nKey Responsibilities\nOperating:\n\nTo oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.\n\nProvide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.\n\nActively contributing in and directing all meetings as necessary.\n\nTake responsibility for ensuring maximised booking & service delivery of guest journey by concierges & therapists from beginning to end.\n\nTake full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.\n\nFull responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.\n\nTo deal with problems, enquiries and complaints from Spa clientele & informing the Spa Manager.\n\nTo ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.\n\nTo maintain and update equipment, product, service and standards as required.\n\nTo take care of Spa & Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.\n\nTo ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximised.\n\nTo ensure that a high standard of cleanliness is maintained throughout the facility at all times.\n\nFinance\n\nTo assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme.\n\nTo liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.\n\nRecruitment and Training\n\nTo motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.\n\nTo be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements.\n\nSupervise spa therapists, concierges & attendants, answering queries and identify training needs.\n\nDevelop the therapists’ roster and assist the concierges with the appointment schedule.\n\nEnsure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.\n\nReporting\n\nAssisting the Spa Manager tracking and developing statistical reporting.\n\nKeeping accurate and up-to-date records and statistics on the spa employees.\n\n Purchasing:\n\nWill take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.\n\nSkills, Knowledge and Expertise\nExpertise:\n1-2 years’ spa management experience in an international standard spa.\nPrevious experience in a 5 star hotel spa.\nCompetencies: Include the skills the candidate must have to fill this\nposition:\nOperations management.\nFinancial reporting and budgeting. \nHuman resource management.\nPublic relations and marketing.\nStock and retail management.\nHigh levels of customer service.\nIndustry analysis.\nStrong leadership skills.\nIndividual Characteristics:\nPeople Oriented\nPassionate for European luxury\nEntrepreneurial\nStraightforward\nExcellent communication and interpersonal skills with superb presentation and grooming\nStrong management skills and ability to inspire those in others \nExperience in revenue management would be an advantage\nAnalytical and problem solving skills and execution of work\nAbout Kempinski\nAt Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers.\nYour stage awaits.\nDiscover a career crafted by you.","description_format":"text","description_chars":5174,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-10T14:39:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:3","win:early","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/kempinski-hotels-assistant-spa-manager-2","json_url":"https://alion.io/job/kempinski-hotels-assistant-spa-manager-2.json","meta":{"generated_at":"2026-11-13T22:45:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678143},"rest":"https://alion.io/mcp/rest/get_company?id=678143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkempinski-hotels-assistant-spa-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkempinski-hotels-assistant-spa-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkempinski-hotels-assistant-spa-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kempinski-hotels-assistant-spa-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkempinski-hotels-assistant-spa-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4019963}},{"tool":"search_jobs","arguments":{"company":"kempinski.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4019963},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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