{"id":3729463,"url":"https://alion.io/job/kempinski-hotels-mini-bar-supervisor-2","title":"Mini Bar Supervisor","company":{"id":678143,"name":"Kempinski Hotels","domain":"kempinski.com","url":"https://alion.io/company/kempinski-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2750,"max":2750,"currency":"AED","period":"month","gross":null,"usd_annual":8988},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T07:14:17Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T09:02:12Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The overall scope of the job includes serving food and beverages to guests in the assigned rooms, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.\nKey Responsibilities\nResponsible to Assistant Room Service Manager & Room Service Manager\nReport to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nA courteous, professional and efficient service is provided at all times.\nAll duties and tasks are performed as per the tasks required at the outlet.\nBe knowledgeable of all services and products offered by the hotel.\nHave a thorough knowledge and understanding of all food and beverage items offered by the department assigned.\nHave the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.\nMonitor operating supplies, equipment and reduce spoilage and wastage successfully.\nEnsure that the place of work and surrounding area is kept clean and organized at all times.\nSuccessfully perform opening and closing procedures established for the assigned outlet\nHandle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.\nReport guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.\nBeing knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nUnderstand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.\nMaintain a good rapport and work relation with staff in the assigned department and within the hotel.\nAttend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.\nUndertake reasonable tasks and secondary duties as assigned by the Department Head.\nRespond to any changes in the department as dictated by the hotel management.\nAssist in carrying out scheduled inventories of products and operating equipment.\nPerform any other assigned reasonable duties and responsibilities as assigned. \nProjecting at all times a positive and motivated attitude and exercise self-control.\nService of all Mini-bars within the Hotel rooms and Suites.\nStock taking of Mini-bar items.\nCorrect accounting of Mini-bar items and consumption to be posted in guest folio.\nRegular checks of expiry dates.\nRegular checks of the product quality and look of the item used, i.e damaged labels.\nCorrect Service procedures as per the outlines standard of performance\nEnsure communication between Room Service team and guest relations.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel\nSkills, Knowledge and Expertise\n2-4 years experience in an F&B service role is preferable\nAbility to work as part of a team\nApplies a professional, confidential and ethical approach at all times\nWorks in a safe, prudent and organized manner\nCustomer driven\nProactive\nTeamwork\nAdaptability\nProficiency in Excel and Word is beneficial\nAbout Kempinski\nFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.\nLocated in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.\nFor leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.\nIn addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.","description_format":"text","description_chars":4463,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-04T07:14:17Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.84,"p_room":0.9,"age_days":6,"expected_fill_days":15,"reasons":["conf:3","win:mid","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":8988,"is_top_pay":false},"html_url":"https://alion.io/job/kempinski-hotels-mini-bar-supervisor-2","json_url":"https://alion.io/job/kempinski-hotels-mini-bar-supervisor-2.json","meta":{"generated_at":"2026-11-10T10:43:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678143},"rest":"https://alion.io/mcp/rest/get_company?id=678143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkempinski-hotels-mini-bar-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkempinski-hotels-mini-bar-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkempinski-hotels-mini-bar-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kempinski-hotels-mini-bar-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkempinski-hotels-mini-bar-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3729463}},{"tool":"search_jobs","arguments":{"company":"kempinski.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3729463},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}