{"id":3227231,"url":"https://alion.io/job/kendrixtech-locksmith-technician","title":"Locksmith Technician","company":{"id":2683743,"name":"Kendrixtech","domain":"kendrixtech.com","url":"https://alion.io/company/kendrixtech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burnaby, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35,"max":45,"currency":"CAD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T07:00:00Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-28T22:24:16Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Locksmith Technician- Full Time: Burnaby, travel within Lower Mainland| $35-$45/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and training\n\nPosition Overview\nKendrix, formerly known as Citiloc is seeking a skilled and dependable Locksmith to deliver high-quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland.\nThis is a hands-on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high-security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site. This position reports to the Operations Manager.\nKey Responsibilities\nLocksmithing & Service Execution (Primary Focus)\nFollow Citiloc standards, policies, and safety procedures\nInstall, service, repair, and maintain mechanical and electronic locking hardware\nWork across commercial, residential, industrial, and institutional environments\nInstall and service high-security locking systems, including Medeco high-security systems\nRe-key, master key, and set up keying systems\nDiagnose and troubleshoot lock and door hardware issues\nInstall and adjust door closers, electric strikes, magnetic locks, and panic hardware\nRespond to service calls in a timely and professional manner\nAttend and participate in site meetings\nCoordinate with other trades on active job sites\nCustomer Service & Site Conduct\nDeliver a thorough, professional customer service experience on every job\nCommunicate clearly and effectively with clients, trades, and team members\nRepresent Citiloc professionally and maintain a positive client relationship\nDocumentation & Record Keeping\nComplete work orders and service reports accurately\nMaintain accurate keying records and system documentation\nProvide clear and accurate documentation to the management team\nAd Hoc Responsibilities\nProvide on-site support to field staff as required\nAct as a technical resource for locksmithing and door hardware questions\nKnowledge, Skills, Experience & Education\nMinimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required\nProficient with Medeco high-security systems\nThorough customer service ethic\nAbility to work in a team and independently\nComputer and record-keeping skills\nMechanical aptitude and manual dexterity is an asset\nPunctual, reliable, self-motivated, calm under pressure, and detail-oriented\nValid driver's license with clean driving record\nSecurity Worker's License\nClean criminal record\nWhat We Offer\nComprehensive Benefits & Support\nCompetitive hourly wage\nFull benefits package\n100% paid certifications and training—we invest in your professional growth\nRelocation assistance for qualified candidates outside the city or province\nGrowth & Career Development\nClear pathways for advancement within the company\nOngoing hands-on learning and mentorship from experienced leaders\nOpportunities to move into senior, lead, or specialist roles\nInclusive & Positive Work Culture\nA respectful, collaborative, and safety-first environment\nA team that values diversity, inclusion, and open communication\nLeadership that listens, supports, and recognizes great work","description_format":"text","description_chars":3295,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Relocation 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