{"id":3830024,"url":"https://alion.io/job/keolis-north-america-operations-manager","title":"Operations Manager","company":{"id":1920422,"name":"Keolis North America","domain":"keolisna.com","url":"https://alion.io/company/keolisna","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":84,"open_postings":12,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leesburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T18:21:32Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-15T02:22:29Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"What's in it for you?\n $90,000 - $100.000/Year (Based on Experience)\n Comprehensive Benefits (Medical, Dental, Vision)\n401K\n Relocation Allowance (Out-of-State ONLY)\nGrowth and Opportunity for Advancement\nWork/Home Life balance\nKnowledge and Experience\nAbility to quickly become an expert in the operating contract, collective bargaining agreement, and P&L Intimate understanding of how operational ratios/performance indicators translate into safety excellence, financial performance, contract compliance, and customer satisfaction\nBachelor’s Degree preferable or any combination of education and experience\nMinimum four (4) years of operations experience in a public transportation environment\nExperience in operations, CDL Preferred\nComprehensive knowledge of public management and organization theories, principles, practices and techniques\nAbility to understand sound fiscal financial principles\nThorough knowledge of ADA, DMV & DOT requirements and other basic laws, ordinances and regulations underlying the transit operation\nAbility to administer a Drug and Alcohol program\nMust be familiar with Worker's Compensation Law\nComputer literate and data driven\nAbility to communicate effectively with state and local government\nAbility to manage cost control and financial/budget experience\nStrong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization\nAbility to work positively and effectively with all levels of the transit and customer organizations\nPositive labor relation skills and knowledge; including administration of employee discipline and labor grievances\nExperience with fixed route, commuter service and paratransit scheduling software, run-cutting, and maintenance software desirable.\nMust pass a pre-employment drug test and background check.\nCore Competencies / Responsibilities\nSupervises day-to-day operations and administrative activities; providing liaison between client and company and facilitates problem solving between departments\nEnsures safety practices and applicable regulations are obeyed by all employees\nCoordinates routinely with the Maintenance and Safety Managers ensuring facilities and buses are maintained to KTA safety and environmental standards\nEnsures positive employee / labor relations, fosters employee engagement / recognition, administers department discipline, and resolves employee grievances\nCoordinates the scheduling for operators, dispatchers and supervisors in the operations department\nUnderstands, interprets, and applies related laws, rules, regulations, policies, procedures, and labor/management agreements\nHas shared responsibility for scheduling, employee performance evaluation, run-cutting, rostering, the driver bidding process and staffing responsibilities for the staff of the facility\nFocuses intently on operational KPIs in order to manage service quality, operational expenses and explain budget variances\nSupports Safety Department in the management of injury and collision claims\nSets accurate schedules for routes\nMinimizes route drive times and mileage while adhering to contractual and regulatory mandates\nProvides accurate and timely operational and financial reporting as requested by management\nEnsures purchases follow company processes and policies\nAnalyzes situations, identifies problems, implements solutions, and evaluates outcomes\nPrepares reports and correspondence\nInteracts with the union representing the employees with the goal of positive interaction\nMonitors operations and coordinates the delivery of service with the Assistant General Manager\nEnsure that service to the public remains on schedule and professional\nOther duties as assigned\nAdditional Statements\nDrug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.\nSafety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.\nEnvironmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.\nEEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.\nDisclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.\nINDHP","description_format":"text","description_chars":5282,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Public Transport"],"lifecycle":[{"event":"open","at":"2026-11-05T19:14:51Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.582,"p_room":0.945,"age_days":8,"expected_fill_days":20,"reasons":["conf:4","stale_co","win:mid"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/keolis-north-america-operations-manager","json_url":"https://alion.io/job/keolis-north-america-operations-manager.json","meta":{"generated_at":"2026-11-15T04:40:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":214,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1920422},"rest":"https://alion.io/mcp/rest/get_company?id=1920422"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeolis-north-america-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeolis-north-america-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeolis-north-america-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keolis-north-america-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeolis-north-america-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3830024}},{"tool":"search_jobs","arguments":{"company":"keolisna.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3830024},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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