Soft Services Supervisor

Keolis • Public Transport • Road Transport • High School Diploma • 2 days ago

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Salary

≈ $29k – $53k per year (Estimated)

Location

In office (Dubai)

Seniority

Middle · 3+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 22, 2026.

Overview

Company

Impact

Profile match

Keolis

Keolis is a French public transport operator based in the Paris area, running bus, coach, tram, metro, train, on-demand and autonomous mobility services on behalf of transport authorities. Majority-owned by SNCF, it operates networks across France through regional subsidiaries such as Keolis Normandie Seine and abroad in countries including the UK, the Nordics, Australia, Canada, the US and the Gulf, with Dubai roles on its board. It hires bus and coach drivers, often with funded licence training, rolling stock and tramway technicians, maintenance engineers and apprentices, commercial agents and talent managers.

keolis.com • HQ: Paris, France • Road Transport • Public Transport

Join our team as a Soft Services Supervisor, where you will be responsible for coordinating, supervising, and monitoring the delivery of cleaning and associated soft services across Dubai Metro facilities. You will ensure subcontractor performance meets contractual deliverables, RTA KPI targets, safety standards, and customer service expectations. This role requires a minimum of 3 years of experience in a similar role and a high school diploma.

Missions

Coordination, supervision, and monitoring of cleaning and associated soft services across Dubai Metro facilities.
Conducting site inspections, identifying opportunities for service improvement, and ensuring compliance with approved working instructions.
Supervising manpower service providers delivering cleaning services, ensuring alignment with approved staffing levels and training matrix requirements.

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