{"id":2785010,"url":"https://alion.io/job/kering-gucci-client-advisor-11","title":"GUCCI Client Advisor","company":{"id":1762937,"name":"Kering","domain":"kering.com","url":"https://alion.io/company/kering","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6500,"max_usd":16500,"period":"year","method":"role_country_seniority_unknown","sample_n":141},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-17T23:49:58Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Summary\nFounded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.\nAs the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening customer connections to Gucci through providing every customer with best-in-class service, elevated and unique experience, and strong client relationship.\nYour role is in offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.\nReporting to the Team Manager, the Client Advisor is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador\" the philosophy and the culture of the Brand.\nJob Description\nServe customers accordingly with Gucci selling ceremony.\nProvide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage.\nGuarantee cross and up-selling for all product categories\nDiscuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing a passion for fashion and luxury products\nBuild and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease\nEnsure qualitative monitoring and updating of customer information, according to the Company tools (CRM), in order to retain actual customers and detect new high potential ones\nEnsure the achievement of individual and Store goals, enhancing and developing the business\nFoster open and constructive communication with team members, being always collaborative and proposing effective solutions\nContribute to managing the visual display of the products in accordance with Gucci visual standards\nEnsure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures\nEnsure the products' replenishment and physical inventory of merchandise\nFollow Company grooming, according with Gucci standards and policies\nRequirements\nProven experience in a similar role within fashion retail companies\nProven ability to drive and exceed individual and store result\nDeep passion for fashion and luxury\nExcellent commercial awareness and customers attitude\nHigh flexibility and ability to adapt to different customers\nTeam-player mentality\nStrong communication skills\nAbility to work in a fast moving and dynamic environment\nLuxury product knowledge\nJob Type\nRegularStart Date\nSchedule\nFull timeOrganization\nGucci Malaysia","description_format":"text","description_chars":3117,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Luxury Goods & Designer Brands","Bags, Luggage & Leather Goods"],"lifecycle":[{"event":"open","at":"2026-10-17T13:56:46Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long 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