{"id":2785007,"url":"https://alion.io/job/kering-gucci-senior-client-advisor-2","title":"GUCCI Senior Client Advisor","company":{"id":1762937,"name":"Kering","domain":"kering.com","url":"https://alion.io/company/kering","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-18T19:43:25Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Summary\nFounded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.\nJob Description\nRole Mission\nAs theSenior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectivesby deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships.\nYou aspireto step into the sphere of store leadership by supportingcertainactivities related to management and store functions.\nKey Accountabilities\nClient Journey\nProactively engage and establishstrong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.\n\nDeliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.\n\nBuild rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstratinggenerosity and desire to exceed their expectations.\n\nDevelop client base by recruiting new clients and developing existing onesto the top tier of the segmentation.\n\nLeverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant.\n\nCollect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.\n\nCreate and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc).\n\nSales Excellence\nDrive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.\n\nProvide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals.\n\nUse effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude.\n\nSelect the right products matched to client needs and benefits and effectively use cross andupselling techniques.\n\nProactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.\n\nMaintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange,returns, repairs, and other such transactionsthat are critical to a positive client experience.\n\nGuide and inspire the client to make the best possible decision to buy the right product.\n\nFoster open and constructive communication with team members, beingalways collaborative and proposing effective solutions.\n\nAssist, as the first point of contact,in resolving commonclient issuesand needs.\n\nBrand & Product\nUsing knowledge of Gucci and our products, engage with the clientsusing storytelling, expert product knowledge, and honest styling advice to assistthem in making informed purchasing decisions.\n\nProactively attend trainingsto gain insights on product knowledgeand selling techniques.\n\nEnsureto be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up withthe best possible solutionsfor our clients.\n\nCombines styling knowledge with the ability to offer products to best serve the client.\n\nEmbody Gucci's philosophy, values, and lifestyle with an enthusiastic attitude.Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitatingtraining in collaboration with store management to ensure brand initiatives are understood(in case of a needed support on this management function).\n\nOperational Excellence\nActively participateinall store operations such as stock maintenance, stock inventories, and general store administration activities.\n\nAdhere to all policies and procedures with a focus on loss prevention and operational excellence.\n\nAccurately process all POS transactions and ensure accuratecapture of clientinformation.\n\nContribute to upholding the visual display of all products followingGucci visual standards.\n\nFollow Company grooming at all timesand according to Gucci standards and policies.\n\nEnsure optimallevels of products on the sales floor in line with corporate policies and procedures.\n\nManage general store administrationand functionality.\n\nPerform management functions at the POS, inclusive of approval of client returns and exchanges(in case of a neededsupport on this management function).\n\nAble to perform opening and closing procedures, inclusive of securing ofassets such as safe combinations and keys to store(in case of a neededsupport on this management function).\n\nRequirements\n4+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.\n\nPassion and natural interest in relationship building and peopleengagement.\n\nHigh degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.\n\nProven ability toperform certain complex taskswith accuracy and commitment.\n\nProven ability tocollaborate with teammates and act as a role model.\n\nProven ability to drive and exceed individual and store resultsand build lasting relationships with customers and colleagues.\n\nDeep knowledge about and passion forfashion and luxury.\n\nFlexibility to worka retail schedule which will include evenings, weekends, and holidays.\n\nExcellent commercial awareness and clientattitude.\n\nHigh flexibility and ability to adapt to different clientsand complex situations.\n\nStrong communicationskills, internally and externally.\n\nAbility to work in a fast-movingand dynamic environment.\n\nWe are passionate makersand boldthought leaders. If you feel like us, grab this chance and be part of our community! \"Gucci is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, disability, race, ethnicity, nationality, culture, religious beliefsand sexual orientation - enriches the workplace. It opens upopportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.\nOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in applying for employment with us and require reasonable accommodation to assistwith any part of the application and/or interview process, please contact us by email at .\nWhen contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.\nSalary Range - Ontario\nFor individuals assigned and/or hired to work in Ontario, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into accountthe wide range of factors that are considered in making compensation decisions;including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed rangeestimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.\nA reasonable estimate of the current hourly salary is $22.00 CAD.\nAdditionalcompensation may include commissions for eligible employees, subject to any thenin-effect commission program. Eligible employees may also participatein an employee benefits program as well as other incentive program(s), subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.\nArtificial Intelligence (AI) Disclosure:\nThis recruitment process may use artificial intelligence tools to help review resumes and identifypotential matches. All hiring decisions are made by our recruitment team and/or hiring manager.\nEOE M/D/F/V\nJob Type\nRegularStart Date\n2026-10-12Schedule\nFull timeOrganization\nG Boutiques Inc.","description_format":"text","description_chars":8634,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Luxury Goods & Designer Brands","Bags, Luggage & Leather Goods"],"lifecycle":[{"event":"open","at":"2026-10-17T13:56:46Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.484,"p_room":0.28,"age_days":47,"expected_fill_days":18,"reasons":["conf:1","win:tail","crowd:brand"],"computed_at":"2026-10-18T20:52:29Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/kering-gucci-senior-client-advisor-2","json_url":"https://alion.io/job/kering-gucci-senior-client-advisor-2.json","meta":{"generated_at":"2026-10-18T20:52:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24591,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762937},"rest":"https://alion.io/mcp/rest/get_company?id=1762937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkering-gucci-senior-client-advisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkering-gucci-senior-client-advisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkering-gucci-senior-client-advisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kering-gucci-senior-client-advisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkering-gucci-senior-client-advisor-2"}]}