{"id":2425977,"url":"https://alion.io/job/kering-kering-client-advisor","title":"KERING Client Advisor","company":{"id":1762937,"name":"Kering","domain":"kering.com","url":"https://alion.io/company/kering","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":75,"open_postings":13,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ingolstadt, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":66},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-13T19:34:00Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Summary\nAbout KeringKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.\nJob Description\nYour opportunity\nAs the Client Advisor, you are the Kering Brands ambassador responsible for achieving sales objectives by deepening client connections by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. Fashion mindset and approach is required to promote looks and desire.\nYou aspire to become a reference and expert on multiple product categories or to step into the sphere of store leadership by supporting on certain activities related to management and store functions.\nHow you will contribute\nClient Journey\nBuild and nurture strong relationships with clients, ensuring they feel welcomed, valued, and comfortable from the very first interaction, whether in-store or through remote channels.\nDeliver an exceptional and personalized client experience, fostering long-term relationships that drive repeat business and loyalty.\nTake the time to understand each client’s needs, preferences, and aspirations, creating meaningful connections while consistently exceeding expectations.\nExpand and strengthen the client portfolio by acquiring new clients and cultivating existing relationships.\nUtilize digital and in-store tools to provide a seamless, efficient, and tailored client experience at every touchpoint.\nGather and leverage relevant client insights throughout the client journey to anticipate needs and personalize recommendations and services.\nAct as a trusted advisor, creating memorable experiences that reinforce the brand’s values and elevate client engagement.\nSales Excellence\nDrive individual and team sales performance by closely monitoring key performance indicators (KPIs) and maximizing sales opportunities across both in-store and remote channels.\nDeliver an elevated and memorable client experience through exceptional hospitality, expert product knowledge, refined selling techniques, and luxury service rituals.\nSelect the right products matched to client needs and benefits and effectively use cross and upselling techniques.\nActively promote virtual appointments and remote selling opportunities to engage clients and expand business potential.\nEmbrace a “One Unique Experience” mindset, ensuring a seamless and consistent experience across all touchpoints, including purchases, exchanges, returns, repairs, and after-sales services.\nServe as a trusted advisor, guiding clients toward the products and solutions that best align with their needs, lifestyle, and aspirations.\nFoster a collaborative and positive team environment through open communication, knowledge sharing, and proactive problem-solving.\nBrand & Product\nLeverage in-depth knowledge of Kering Brands heritage, collections, and craftsmanship to engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions.\nDemonstrate a commitment to continuous learning by actively participating in training programs and staying current on product launches, collections, and brand initiatives.\nMaintain a strong awareness of fashion trends, competitor activities, market developments, and client profiles to deliver relevant recommendations and tailored solutions.\nCombines styling knowledge with the ability to offer products to best serve the client.\nAct as a Kering ambassador by embodying its values, culture and creativity with passion and professionalism.\nOperational Excellence\nActively participate to the smooth day-to-day operations of the store, including stock management, inventory activities, replenishment, and administrative tasks.\nConsistently adhere to company policies, procedures, and compliance standards, with a strong focus on operational efficiency, accuracy, and loss prevention.\nProcess all point-of-sale transactions with precision while ensuring client information is captured and maintained accurately.\nSupport the maintenance of excellent visual merchandising standards, ensuring all product displays reflect visual guidelines.\nEnsure optimal product availability on the sales floor through effective stock monitoring and replenishment practices aligned with company procedures.\nPresent a professional appearance at all times, consistently adhering to Kering Brands grooming standards and brand expectations.\nDemonstrate attention to detail and accountability in all operational activities to support an efficient, secure, and client-focused store environment.\nWho you are\n2+ years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting.\nProven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.\nHigh degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.\nFlexibility to work a retail schedule which will include evenings, weekends, and holidays.\nDeep knowledge about and passion for fashion and luxury.\nExcellent commercial awareness and client attitude.\nHigh flexibility and ability to adapt to different clients and complex situations.\nStrong communication skills.\nAbility to work in a fast-moving and dynamic environment.\nWhy work with us?\nKering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms - disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion - enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.\nJob Type\nRegularStart Date\n2026-11-16Schedule\nFull timeOrganization\nKERING ITALIA S.P.A.","description_format":"text","description_chars":6580,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Luxury Goods & Designer Brands","Bags, Luggage & Leather Goods"],"lifecycle":[{"event":"open","at":"2026-10-13T07:42:40Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.257,"p_room":0.28,"age_days":82,"expected_fill_days":13,"reasons":["conf:1","win:tail","crowd:junior,brand"],"computed_at":"2026-10-13T20:50:55Z"},"pay":null,"html_url":"https://alion.io/job/kering-kering-client-advisor","json_url":"https://alion.io/job/kering-kering-client-advisor.json","meta":{"generated_at":"2026-10-13T20:50:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762937},"rest":"https://alion.io/mcp/rest/get_company?id=1762937"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkering-kering-client-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkering-kering-client-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkering-kering-client-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kering-kering-client-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkering-kering-client-advisor"}]}