POMELLATO Senior Sales Associate

Summary

This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:

Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:

Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

Job Description

We are currently seeking Senior Sales Associates who will report to the Boutique Manager as part of our dynamic team for Singapore.

How you will contribute

• Maximize sales performance, achieve assigned boutique team target and KPIs
• Deliver luxury and caring customer service, build customer relationship and loyalty
• Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company
• Support boutique operation and ensure all aspects at top quality
• Follow company compliance, to conduct regular stock checks and assist the annual stock take

Who you are

• Prior experience in luxury retail or premium jewelry brands is preferred
• Excellent communication, customer service and interpersonal skill
• Enthusiastic team player, friendly personality with can-do attitude
• Good command of English and Mandarin
• Immediate availability is preferred

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Start Date

Schedule

Organization