Senior Client Development Manager （GUCCI）

Summary

This Job Family Group includes jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand.

Job Family Description - Marketing:

Proposes and presents our brand products in a creative and innovative way. Reinforces bonds with regular clients, engages new clients and demonstrates internationally how we set trends.

Speciality Description - CRM Data:

Understands the tastes and preferences of our clients to provide a stellar customer experience. Analyzes client data to most effectively tailor marketing campaigns and to create a bond that maintains customer loyalty and brand loyalty.

Job Description

• Data Analytics & Insights:

• Lead & guide data & insights team
• Continuous data governance and other data projects: managing client data quality and consent of CDB, with close cooperation with local and global Gucci / Kering counter parts. Continuous monitor and optimize data quality and drive data projects and process, incl. but not limited to CA data reallocation, prefer logic maintenance, client profile deduplication etc.

• Contact Strategy:

• Global client contact strategy initiatives

• China specific contact strategy initiatives
• Plan annual contact strategy budget, process invoices & ensure compliance
• Other CE-related roles

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