{"id":1268918,"url":"https://alion.io/job/kernel-client-delivery-lead","title":"Client Delivery Lead","company":{"id":456080,"name":"Kernel","domain":"kernel.ai","url":"https://alion.io/company/kernel-9","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":120000,"currency":"GBP","period":"year","gross":null,"usd_annual":158963},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Canva","optional":false},{"name":"JavaScript","optional":false},{"name":"OpenAI","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-25T20:04:44Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-25T23:20:52Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Kernel\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\nYour Role\nAs a Client Delivery Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.\nWorking closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.\nWhat You’ll Be Doing:\nPartnering with Account Executives in late-stage cycles as the technical expert\n\nRunning and delivering high quality POCs in a timely manner\n\nLeading and owning the full implementation cycle from kick-off to go-live\n\nArchitecting, building, and deploying bespoke AI agents using Kernel’s tooling\n\nActing as a trusted advisor for your portfolio comprised of multiple clients\n\nProvide feedback to the Product team to ensure constant improvement and iteration\n\nWhat You Bring:\n3-7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting\n\nTechnical fluency (APIs, Javascript etc) and understanding of data systems\n\nA product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer\n\nAdvanced analytical and problem-solving skills, with close attention to detail\n\nComfortable navigating ambiguity and solving technical challenges creatively\n\nExperience working in fast-paced, startup environments\n\nAbility to manage multiple clients and projects at once\n\nStrong communication skills and the ability to build trusted customer relationships\n\nFlexibility to occasionally work later hours to support US-based customers\n\nNice to have, but not required:\nExperience working with AI products or use cases\n\nFamiliarity with RevOps workflows and systems, including CRMs and related tooling\n\nThis role may not be for you if you:\nPrefer a lot of structure or close guidance\n\nPrefer routine over variety\n\nAre looking for a purely internal, non-customer-facing role\n\nThis role is definitely not for you if you:\nPrefer fully remote work (this role requires 4+ days per week in the London office)\n\nDon’t enjoy intense, fast paced workspace or ambiguity\n\nWant to manage rather than build and deliver\n\nWhat We Offer\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\nSalary: £80,000 - £120,000 OTE + equity\n\n24 days holiday per year + bank holidays\n\n£450 Monthly Office Dinner Allowance\n\n2 weeks work-from-anywhere\n\nGenerous parental leave policy\n\nPension plan\n\nTop-spec equipment and central London office\n\nTeam events and dinners\n\nWork directly with the founders to scale the systems that power enterprise AI\n\nHigh-autonomy, high-trust environment with a small team shipping at pace\n\nInterview Process\nStage 1 - Video call with the Talent Lead.\nStage 2 - Video call with the Hiring Manager.\nStage 3 - Case study interview (in person) with the team.\nStage 4 - Values interview with the Founders\nIf there is mutual fit, we move to references and offer.","description_format":"text","description_chars":4592,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Quality & Observability","B2B Company & Contact Data"],"lifecycle":[{"event":"open","at":"2026-09-25T23:20:52Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:4","win:early"],"computed_at":"2026-09-26T04:01:12Z"},"pay":{"stated_usd_annual":158963,"is_top_pay":true},"html_url":"https://alion.io/job/kernel-client-delivery-lead","json_url":"https://alion.io/job/kernel-client-delivery-lead.json","meta":{"generated_at":"2026-09-26T04:01:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4358,"day_limit":5000,"remaining_today":642,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}