# Customer Care Representative Jr

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role The Customer Care Jr. supports day-to-day customer service activities throughout the order-to-delivery process, ensuring accurate order management, timely communication, and effective coordination with internal teams. The role works closely with Supply Chain, Planning, Logistics, Sales, and other functions to support customer requirements, resolve order-related issues, and maintain a high level of service. Key responsibilities Manage customer orders from entry through delivery, ensuring accuracy and timely processing. Monitor order status and provide updates regarding availability, delivery dates, and potential delays. Coordinate with Supply C

- **Id**: 4102018
- **Url**: <https://alion.io/job/kerry-group-customer-care-representative-jr>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: San Juan del Río, Mexico
- **Countries**: MX
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T21:55:41Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-12T04:30:07Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 2551
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Dietary Supplements, Food Ingredients

## Company

- **Id**: 1813694
- **Name**: Kerry Group
- **Domain**: kerry.com
- **Url**: <https://alion.io/company/kerry-com>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

### Truth index

- **Grade**: A
- **Score**: 97
- **Open postings**: 35
- **Ghost share**: 0
- **Stale share**: 0.029
- **Repost share**: 0.143
- **Time to fill p50 days**: 27
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Microsoft Excel** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-11T21:55:41Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 27
- **Reasons**: conf:6, win:early, comp:junior,brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.