Salesforce Business Analyst

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

We are looking for a Salesforce Business Analyst to join our team! This exciting role will develop and support the global Kerry Salesforce solution comprised of sales cloud, service cloud, associated managed packages and related technologies.

Kerry is a global, multifaceted business, and in this role you will act as the key liaison between business teams and technical teams. Proactive stakeholder management and strong communication skills are essential to succeed in this environment.

Kerry operates a Hybrid working policy - candidates will be required to work from our offices in Naas 3 days per week.

Key responsibilities

• Deliver continuous improvements to our customer facing digital platforms using Salesforce experience cloud. Engage with business functions to optimise and digitise key globally aligned business processes.
• Project manage and support digital initiatives through to our live environment.
• Build, test, deploy and document configuration across our Salesforce landscape.
• Work closely with our ICT service delivery and security teams.
• Support the business with data activities such as analytics, data mining and AI.
• Build and maintain trusted business relationships with our customers.
• Provide application support as required for BAU activities.
• Evaluate new solutions and technologies as they become available and relevant for Kerry.

Qualifications and skills

In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment.

These include:

• Degree in an ICT or other related discipline
• Experience in a similar role with project management and delivery methodologies and systems.
• Ability to work with a range of stakeholders and express technical terms in a digestible fashion.
• Team player with excellent verbal, written and presentation skills.
• Logical and analytical in approach with a problem-solving attitude.
• Ability to work well under pressure with a high level of motivation.
• Salesforce certified administrator (Desirable)
• Agile/Scrum methodology experience (Desirable).

What will I get in return?

At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.

We also offer:

• 25 days annual leave (excluding bank holidays)
• Hybrid working
• Free onsite parking
• Free onsite gym
• Free shuttle bus from Sallins train station to our offices in Naas
• Healthcare Cover
• Matched pension scheme
• Benefits platform offering discounts and cashback on major retailers

Get in touch today!

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.