{"id":3503690,"url":"https://alion.io/job/kerzner-international-spa-coordinator","title":"Spa Coordinator","company":{"id":2642480,"name":"Kerzner International","domain":"kerzner.com","url":"https://alion.io/company/kerzner","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José del Cabo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":28000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-30T04:51:51Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T05:45:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Spa Coordinator\n(21658)\nAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.\nCradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.\nAbout the Job\nThe Spa Operations Coordinator plays a critical role in supporting the day-to-day administrative and operational functions of the Spa& Wellness department. This position ensures the smooth coordination of procurement activities, inventory management, retailadministration, financial tracking, project implementation, training logistics, and departmental communication.\nWorking closely with the Spa Leadership team, the Spa Operations Coordinator serves as the central pointfor organizing and monitoringoperational initiatives, ensuring timelyexecution of action plans, compliance with company procedures, and alignment with One&OnlyPalmilla's luxury service standards. The role requires exceptional organizational skills, attention to detail, financial awareness, and the ability to collaborate effectively across multiple departments to support an exceptional guest and colleague experience.\nAbout You\nYou are a highly organized and detail-oriented professional who thrivesin a fast-paced luxury hospitality environment. You possessstrong administrative and analytical skills, with the ability to coordinate multiple priorities while maintainingaccuracy and efficiency.You are proactive, resourceful, and capable of building strong working relationships across departments. Comfortable working withdata, inventories, budgets, and operational systems, you can effectively follow through on projects, monitorprogress, and ensuredeadlines are met. Your commitment to excellence, professionalism, and continuous improvement makes you a valuable supportpartner tothe Spa Leadership team.\nKey Responsibilities\nProcurement & Supply Coordination\nCoordinate the procurement process for operational supplies, treatment products, retail merchandise, and departmental equipment.\n\nPrepare purchase requisitions and monitorpurchase orders to ensure timelydelivery and compliance with approved budgets.\n\nLiaise with Purchasing, Receiving, and Finance teams to support efficient procurement operations.\n\nMaintain accuratepurchasing records and track outstanding orders and supplier commitments.\n\nInventory & Retail Administration\nCoordinate regular inventory counts and reconciliation processes for professional products, retail items, and operational supplies.\n\nMonitor inventory levels and identifystock replenishment requirements.\n\nMaintain accurateproduct information within inventory and point-of-sale systems, including SKUs, pricing, descriptions, and categories.\n\nSupport retail product launches, inventory setup, and system updates.\n\nFinancial & Budget Support\nMaintain departmental expense trackers and purchasingreports.\n\nAssist Spa Leadership in monitoring departmental expenditures against approved budgets.\n\nSupport monthly financial reviews through accuratedata collection and reporting.\n\nIdentify discrepancies, unusual expenses, or budget variances and communicate findings to management.\n\nVendor & Supplier Management\nCoordinate communication with approved suppliers and external business partners.\n\nObtain quotations, monitordelivery schedules, and support issue resolution related to deliveries, returns, and discrepancies.\n\nMaintain supplier databases, contracts, quotations, and supporting documentation.\n\nSupport supplier performance evaluations by providing operational data and feedback.\n\nProject & Initiative Coordination\nSupport the implementation of spa operational projects, wellness initiatives, and departmental improvement plans.\n\nDevelop action trackers, timelines, and progress reports to ensure successful execution.\n\nCoordinate cross-functional activities with internal departments and external stakeholders.\n\nMonitor project milestones and provide regular updates to Spa Leadership.\n\nTraining & Administrative Support\nCoordinate logisticsfor training sessions, product education programs, and departmental meetings.\n\nMaintain training attendance records and supporting documentation.\n\nSupport onboarding administration and departmental communication initiatives.\n\nPrepare reports, presentations, meeting minutes, and action trackers as required.\n\nDocumentation & Compliance\nMaintain updated departmental SOPs, policies, operational forms, and records.\n\nEnsure documentation remainsorganized, accessible, and compliant with company standards.\n\nAssistin preparation for audits, quality inspections, and operational reviews.\n\nSupport compliance with Forbes Travel Guide standards, LQA requirements, and One&Onlyoperational procedures.\n\nReporting & Operational Analytics\nPrepare operational reports related to purchasing, inventory, financial performance, retail operations, and departmental initiatives.\n\nConsolidateand analyze information from multiple systems to support decision-making.\n\nMaintain accuraterecords and ensure timelysubmission of recurring reports.\n\nIdentifytrends and opportunities to improve efficiency and operational performance.\n\nCross-Departmental Collaboration\nAct as a key liaison between Spa, Finance, Purchasing, IT, Human Resources, Retail, and Resort Operations teams.\n\nFacilitate effective communication and follow-up on departmental operational requirements.\n\nSupport initiatives that enhance guest experience, operational efficiency, and business performance.\n\nContribute to a collaborative and service-oriented working environment aligned with One&Onlyculture and values.\n\nSkills, Experience & Educational Requirements\nBachelor's degree in Hospitality Management, Business Administration, Finance, Operations Management, or a related field preferred.\n\nMinimum 2 years of experience in hospitality operations, spa administration, purchasing, inventory control, finance coordination, retail operations, or a related administrative role.\n\nPreviousexperience within a luxury hospitality, wellness, or spa environment is highly desirable.\n\nStrong knowledge of purchasingprocesses, inventory management, budgeting, and administrative controls.\n\nAdvanced proficiencyin Microsoft Office applications, particularly Excel, Outlook, Word, and PowerPoint.\n\nExperience working with inventory, procurement, retail, or point-of-sale systems preferred.\n\nStrong analytical and problem-solving skills with the ability to interpret operational and financial data.\n\nExcellent organizational skills with the ability to manage multiple projects and priorities simultaneously.\n\nStrong communicationand interpersonal skills, with the ability to collaborate effectively across departments and with external suppliers.\n\nProfessional verbal and written communication skills in English and Spanish.\n\nHigh levelof integrity and ability to manage confidential information with discretion.\n\nKnowledge of Forbes Travel Guide, LQA standards, and luxury hospitality service expectations is an advantage.\n\nDemonstrated ability to work independently, take initiative, and consistently meet deadlines in a dynamic operational environment.\n\nOur brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.","description_format":"text","description_chars":8313,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T04:51:51Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.9,"age_days":6,"expected_fill_days":13,"reasons":["conf:0","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/kerzner-international-spa-coordinator","json_url":"https://alion.io/job/kerzner-international-spa-coordinator.json","meta":{"generated_at":"2026-11-05T10:38:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13508,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2642480},"rest":"https://alion.io/mcp/rest/get_company?id=2642480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkerzner-international-spa-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkerzner-international-spa-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkerzner-international-spa-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kerzner-international-spa-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkerzner-international-spa-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3503690}},{"tool":"search_jobs","arguments":{"company":"kerzner.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3503690},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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