{"id":3503721,"url":"https://alion.io/job/kerzner-international-supervisor-riva","title":"Supervisor, RIVA","company":{"id":2642480,"name":"Kerzner International","domain":"kerzner.com","url":"https://alion.io/company/kerzner","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-10T10:29:54Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Supervisor, RIVA\n(21347)\nAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.\nSparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.\nAbout this Role\nThe Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant during assigned shifts, ensuring exceptional guest service and maintaining the highest standards of food and beverage service. The role supervises and supports the restaurant team, ensures adherence to company standards, and assists management in achieving operational and financial objectives while delivering memorable guest experiences.\nKey Duties and Responsibilities\nSupervise and coordinate daily restaurant operations during assigned shifts.\nEnsure guests are greeted, seated, and attended to promptly and professionally.\nMonitor service standards and ensure excellent guest satisfaction at all times.\nHandle guest complaints and service recovery in a professional and timely manner.\nConduct daily briefings and communicate operational updates to team members.\nSupervise, motivate, coach, and support waiters, hosts, and other restaurant employees.\nMonitor employee grooming, punctuality, and adherence to company standards.\nEnsure restaurant tables are properly set and maintained according to outlet standards.\nCoordinate with the kitchen team to ensure smooth and efficient food service.\nMonitor reservations, guest preferences, allergies, and special requests.\nAssist with scheduling and allocation of duties during service.\nEnsure cleanliness and maintenance of the restaurant, service stations, and equipment.\nMonitor stock levels of operating equipment, linen, and supplies and report shortages.\nEnsure accurate billing, cash handling, and payment procedures.\nAssist in training and onboarding new employees.\nEnsure compliance with HACCP, food safety, health and safety, and company policies.\nSupport the Restaurant Manager with administrative tasks and operational reporting.\nPromote menu items, special offers, and upselling opportunities to maximize revenue.\nAttend departmental meetings and training sessions as required.\nPerform any other duties assigned by management.\nAbout You\nHigher School Certificate (HSC) or equivalent.\nDiploma in Hospitality Management, Food & Beverage, or related field is an advantage.\nValid Food Handler's Certificate\nMinimum 2 years of experience in a supervisory role within a restaurant, hotel, or resort environment.\nOur brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.","description_format":"text","description_chars":3715,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T04:51:51Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.812,"p_room":0.55,"age_days":14,"expected_fill_days":14,"reasons":["conf:8","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/kerzner-international-supervisor-riva","json_url":"https://alion.io/job/kerzner-international-supervisor-riva.json","meta":{"generated_at":"2026-11-10T14:24:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33435,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2642480},"rest":"https://alion.io/mcp/rest/get_company?id=2642480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkerzner-international-supervisor-riva"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkerzner-international-supervisor-riva"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkerzner-international-supervisor-riva"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kerzner-international-supervisor-riva\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkerzner-international-supervisor-riva"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3503721}},{"tool":"search_jobs","arguments":{"company":"kerzner.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3503721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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