{"id":1807177,"url":"https://alion.io/job/ketjen-hr-payroll-administrator","title":"HR & Payroll Administrator","company":{"id":3862144,"name":"Ketjen","domain":"ketjen.com","url":"https://alion.io/company/ketjen","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dalian, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2932},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":true}],"status":"closed","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-20T18:45:42Z","board_verified":false,"closed_at":"2026-10-20T18:45:42Z","days_open":67,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":67},"description":"Are you ready to move your career forward and help shape our company’s and customers’ futures?\nIf you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.\nAbout Ketjen \nKetjen Corporation is a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Our company is driven by a strong set of core values: curiosity, care, collaboration, humility, accountability, and integrity. These values guide our decisions, shape our culture, and define how we work together to deliver exceptional value to our customers and communities.\nAbout the Role\nThe HR Operations Specialist plays a critical role in delivering high quality HR operational support, ensuring data accuracy, maintaining compliance, and creating an exceptional employee experience. This role provides comprehensive HR and administrative support across all APAC and India locations and serves as a key point of contact for employees and leaders.\nThe Specialist manages a wide range of HR processes including onboarding/offboarding, benefits administration, absence and time management, payroll reporting, recruiting coordination, and inquiry management. The ideal candidate is detail oriented, skilled in HRIS systems (Workday preferred), and thrives in a fast paced, service focused environment. The HR Operations Team Lead works closely with this position and oversees the work to ensure consistent execution across locations.\nKEY RESPONSIBILITIES\nEmployee Support & Communication\nServe as the primary point of contact for HR operational inquiries through the case management system and approved support channels.\n\nResolve standard requests related to HR policies, benefits navigation, leave routing, pay, timekeeping, HRIS data, and employee information changes.\n\nIntake, triage, research, and resolve inquiries; escalate complex, sensitive, or high risk issues to HRBPs, Employee Relations, Payroll, Leave, Total Rewards, or Legal.\n\nAssist with onboarding, employee setup, orientation logistics, and offboarding activities.\n\nMaintain confidentiality and communicate clearly and professionally in all interactions.\n\nPayroll & Benefits Administration\nValidate data for payroll readiness, including effective dates, earnings, deductions, work locations, and tax setups for all APAC locations.\n\nSupport employees with benefits navigation, enrollment steps, and life event changes; direct them to appropriate resources and vendor partners.\n\nIdentify recurring issues in pay, time, leave, or data quality and escalate potential system defects with clear examples.\n\nCross-Functional & Backup Support\nProvide backup support to HR Business Partners as needed across APAC locations.\n\nCollaborate with HR, Payroll, Finance, and leadership to support enterprise-wide HR initiatives and administrative projects.\n\nProcess Management & Compliance\nServe as a subject matter expert on HR operational processes, data standards, and documentation requirements.\n\nEnsure compliance with internal HR procedures and support audits and time sensitive reporting activities.\n\nRecommend and help implement process improvements that increase efficiency and service consistency.\n\nContinuous Improvement & Decision Making\nWork independently, exercise sound judgment, and make consistent decisions aligned with company values.\n\nContribute to HR Operations projects focused on standardization, efficiency, and enhanced employee experience.\n\nQUALIFICATIONS\nRequired Qualifications\nAssociate’s or Bachelor’s degree in Human Resources or equivalent field\n\n3+ years of experience in HR operations, payroll, office administration, or related experience; multi-location or manufacturing experience preferred\n\nStrong verbal/written communication skills and customer service orientation.\n\nProficiency in ADP (Celergo preferred), MS Office (especially Excel) and experience with HRIS platforms (Workday preferred).\n\nKnowledge of HR processes related to payroll, benefits, hiring, and compliance.\n\nStrong analytical, problem solving, and organizational skills with exceptional attention to detail.\n\nAbility to manage multiple priorities across locations.\n\nPreferred Qualifications\n3+ years of experience in an HR Service Center or HR Contact Center environment.\n\nExperience with payroll processes and recruiting coordination.\n\nExperience with case management tools (ServiceNow, FreshWorks, etc.).\n\nHigh level of confidentiality, professionalism, organizational skills, and adaptability.\n\nBenefits of Joining Ketjen\nCompetitive compensation\n\nComprehensive benefits package\n\nA diverse array of resources to support you professionally and personally.\n\nApply today and help Ketjen unleash the POTENTIAL of advanced chemistry for industries that power the world.","description_format":"text","description_chars":5095,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T19:30:05Z"},{"event":"close","at":"2026-10-20T18:45:42Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ketjen-hr-payroll-administrator","json_url":"https://alion.io/job/ketjen-hr-payroll-administrator.json","meta":{"generated_at":"2026-10-26T20:51:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28082,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3862144},"rest":"https://alion.io/mcp/rest/get_company?id=3862144"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fketjen-hr-payroll-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fketjen-hr-payroll-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fketjen-hr-payroll-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ketjen-hr-payroll-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fketjen-hr-payroll-administrator"}]}