{"id":1807161,"url":"https://alion.io/job/ketjen-sales-support-specialist","title":"Sales Support Specialist","company":{"id":3862144,"name":"Ketjen","domain":"ketjen.com","url":"https://alion.io/company/ketjen","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":648},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-31T11:44:36Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Are you ready to move your career forward and help shape our company’s and customers’ futures?\nIf you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.\nKetjen is hiring for a Sales Support Specialist. This position is hybrid and located in Houston, Texas.\nThe Sales Support Specialist provides administrative, operational, and event coordination support to the Commercial Sales Team. This role is a key business partner to the sales organization, responsible for coordinating meetings, events, training programs, marketing materials, SAP purchasing activities, and customer engagement initiatives. By managing these activities, the Sales Support Specialist enables the sales team to focus on customer relationships, revenue growth, and strategic business objectives.\nKey Responsibilities\n1. Sales Team Administrative Support\nProvide day-to-day administrative and operational support to the Commercial Sales Team by coordinating logistics, managing systems, and assisting with various business activities.\nResponsibilities include:\nCoordinate meetings, conference room reservations, business meals, customer dinners and event logistics.\nCreate and maintain customer accounts, opportunities, quotes, and demand schedules in Salesforce.\nManage account data and perform routine system cleanup to ensure Salesforce records remain accurate and up to date.\nEnter and manage contracts through the DocuSign system.\nProvide ongoing support to the sales team by maintaining accurate records and ensuring timely completion of administrative processes.\n2. Purchase Order & SAP Support\nSupport purchasing and vendor payment processes through SAP.\nResponsibilities include:\nCreate and manage purchase requisitions.\nProcess marketing-related purchase requests.\nCreate goods receipts for completed purchases.\nMonitor open purchase orders.\nFollow up on overdue vendor invoices.\nCoordinate with vendors regarding documentation and payment status.\n3. Marketing Asset Management\nMaintain inventory and organization of sales and marketing materials.\nResponsibilities include:\nManage and organize the marketing materials closet.\nTrack movement and inventory of promotional items.\nMaintain inventory records.\nCoordinate product and promotional item quotes with approved vendors.\nPrepare materials for events, conferences, and training programs.\n4. Event, Conference, Training & Sponsorship Coordination\nSupport the planning, coordination, and execution of company meetings, customer events, industry conferences, training programs, and corporate sponsorship activities.\nResponsibilities include:\nResearch venues, obtain proposals and pricing, and coordinate food and beverage arrangements.\nManage event invitations, registrations, attendance tracking, and participant communications.\nCoordinate logistics for customer events, meetings, conferences, training programs, and networking activities.\nSupport industry conferences and trade events, including AFPM Annual Meeting, AFPM Summit, LARTC, and NARTC.\nRegister attendees and communicate schedules, locations, and participation details.\nCoordinate customer entertainment events, dinners, and networking opportunities.\nManage promotional materials, shipments, event inventory, and event-related supplies.\nAssist with event preparation, packing, setup, and on-site support as needed.\nCoordinate logistics for Catalyst Academy and other technical training programs.\nObtain vendor quotes and coordinate transportation, meals, lodging, and group activities as required.\nPrepare and distribute training materials, welcome packets, name tags, name tents, and presentation files.\nCoordinate corporate sponsorship activities, including approval documentation, attendee participation, and payment processing.\nServe as the primary liaison with sponsorship organizations, vendors, conference organizers, and internal stakeholders.\nPartner with Compliance, Procurement, and other internal teams to ensure timely approvals, payments, and fulfillment of sponsorship commitments.\nMaintain accurate records and supporting documentation for events, training programs, conferences, and sponsorship activities.\nWhat You Bring\nRequired:\nAssociate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.\n3+ years of administrative, sales support, event coordination, or related experience.\nExperience with Salesforce, SAP, DocuSign, or similar business systems preferred.\nStrong organizational and project management skills with the ability to manage multiple priorities.\nExcellent written and verbal communication skills.\nProficient in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Teams.\nAbility to work independently and collaboratively in a fast-paced environment.\nAbility to travel approximately 15% of the time, including occasional overnight travel.\nAbility to lift and transport event and marketing materials weighing up to 50 pounds.\nPreferred:\nHighly organized and detail-oriented.\nCustomer-focused and responsive.\nComfortable managing multiple projects simultaneously.\nProactive in identifying and resolving administrative and logistical challenges.\nEffective at building relationships across sales, marketing, procurement, finance, and external vendors.\nBenefits of Joining Ketjen\nCompetitive compensation\n\nComprehensive benefits package\n\nA diverse array of resources to support you professionally and personally.\n\nApply today and help Ketjen unleash the POTENTIAL of advanced chemistry for industries that power the world.","description_format":"text","description_chars":5855,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T19:30:05Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 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