{"id":2276256,"url":"https://alion.io/job/ketjen-technical-service-engineer","title":"Technical Service Engineer","company":{"id":3862144,"name":"Ketjen","domain":"ketjen.com","url":"https://alion.io/company/ketjen","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":["NL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":85000,"period":"year","method":"role_seniority_country_cell","sample_n":34},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-05-12T00:00:00Z","employer_posted_date":"2026-05-12","last_verified_at":"2026-11-02T20:10:30Z","board_verified":true,"closed_at":null,"days_open":174,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":174},"description":"Are you ready to move your career forward and help shape our company’s and customers’ futures?\nIf you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy.\nJob Description - FCC Technical Excellence Engineer\nWe are looking for a highly skilled and motivated engineer with strong expertise in Fluid Catalytic Cracking (FCC) to join our FCC Europe Team. You will be an integral part of theTechnical Excellence organization, providing technical service and deep insights to our customers in the region. This position offers regional exposure, with travel requirements to many different locations in Europe.\nIn this role, you will collaborate closely with our Europe Technical Excellence and Technical Sales colleagues to support multiple incumbent FCC customers while working towards new sales opportunities. You will have the ability to influence sales strategies, help customers troubleshoot and optimize their FCCUs, and position Ketjen’s FCC catalyst technologies competitively in the market.\nKey Responsibilities\nIn this role, you will:\nDevelop and deliver competitive technical proposals and catalyst recommendations for existing and prospective customers, supporting the catalyst sales process.\nContinuously monitor FCCUs you are responsible for, providing as needed expertise on process and ecat data as well as preparing technical service reports on at least a quarterly basis.\nEngage with customers to understand their needs and pains and help improve the unit operation and profitability with Ketjen FCC solutions.\nProvide technical services such as FCC unit start-up support, ongoing monitoring, and troubleshooting of operational issues as needed.\nConduct in-depth technical and economic studies to help customers optimize their FCC operations and improve unit profitability.\nPrepare and present technical papers at industry seminars, conferences, and customer events.\nPartner with the business to identify future technical needs, market opportunities, and areas for innovation.\nRequired Experience & Education\nBachelor’s degree in chemical engineering or a closely related field.\nMinimum 5 years of relevant experience in FCC operations, FCC catalyst business, or FCC licensing.\nStrong command of English, both written and spoken; additional language skills are an asset.\nA balanced combination of technical depth and commercial awareness, enabling strong customer engagement and advocacy.\nStrong proficiency in Microsoft Excel and data analysis.\nIdeal Candidate Profile\nYou will thrive in this role if you possess:\nA curious, service-oriented mindset with the flexibility to adapt to diverse technical and customer situations.\nStrong communication and consultation skills, with the ability to listen, influence, and respond clearly under multiple perspectives.\nExcellent presentation, persuasion, and collaborative working capabilities.\nAnalytical strength and a solution-driven approach to technical challenges.\nA proactive attitude toward driving improvement initiatives and seeing them through.\nA strong sense of teamwork, contributing actively to collective goals.\nHigh levels of self-motivation, personal organization, and accountability.\nExperience in FCC simulation tools such as KBC FCC-SIM.\nBenefits of Joining Ketjen\nCompetitive compensation\n\nComprehensive benefits package\n\nA diverse array of resources to support you professionally and personally.\n\nApply today and help Ketjen unleash the POTENTIAL of advanced chemistry for industries that power the world.","description_format":"text","description_chars":3828,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-11T09:37:28Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.646,"p_room":0.28,"age_days":174,"expected_fill_days":67,"reasons":["conf:6","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/ketjen-technical-service-engineer","json_url":"https://alion.io/job/ketjen-technical-service-engineer.json","meta":{"generated_at":"2026-11-02T23:35:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33073,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3862144},"rest":"https://alion.io/mcp/rest/get_company?id=3862144"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fketjen-technical-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fketjen-technical-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fketjen-technical-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ketjen-technical-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fketjen-technical-service-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2276256}},{"tool":"search_jobs","arguments":{"company":"ketjen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2276256},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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