{"id":4226789,"url":"https://alion.io/job/kettler-community-manager-8","title":"Community Manager","company":{"id":2866895,"name":"KETTLER","domain":"kettler.com","url":"https://alion.io/company/kettler-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McLean, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T08:20:45Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T14:24:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nKETTLER is one of the largest multifamily development, investment, and property management companies serving the Mid-Atlantic and Southeastern regions of the United States. As a vertically integrated and award-winning company, KETTLER is consistently ranked among the TOP MULTIFAMILY OPERATORS IN THE NATION, delivering quality services to clients and showcasing top-tier expertise in the property development space.\nRegional Operations Specialist Team Overview:\nAre you a superstar in your position? Do you love sharing your expertise property management knowledfe with others? If so, then the Regional Operations Specialist Team is for you! We are currentlyseeking highly skilled individuals to join our team! This unique opportunity will allow you to gain corporate exposure while positively impacting our onsite teams. This is a permanent position which allows you to travel to various KETTLER sites to lead progress of daily operational needs. If you love what you do, are a natural leader and excel at your job, then KETTLER's Regional Operations Specialist Team is for you!\nPosition Overview:\nKETTLER currently has an opening for a Regional Operations Specialist Community Manager, based in the DC Metro area. This position leads operational success throughout the KETTLER portfolio and requires local and multi-state travel. If you have an excellent work ethic, a passion for helping people, and want an opportunity to learn and grow in your career in a positive, family-like culture, KETTLER is the place for you!\nThe Regional Operations Specialist - Community Manager, under the direction of the Regional Operations Specialist - Area Manager, must have the ability to quickly adapt, assess needs, provide multi-site leadership, demonstrate excellent customer service, and coordinate all aspects of apartment community operations.\nCompensation: $85,000 - $90,000\nWe offer a robust Benefits Package including, but not limited to:\nPaid Time Off\nHealth, Dental, Vision insurance; Life Insurance; Prescription coverage\nTax-Advantaged Spending Accounts (HSA or FSA)\n401(k) retirement plan with company match\nResponsibilities\nServe as a brand champion and subject matter expert in KETTLER platform.\n\nLead by example to maintain a positive climate and a high-performing, engaged, customer-focused team.\n\nDeliver a positive customer experience, quality living environment and the achievement of property goals.\n\nServe as a mentor to team members throughout the portfolio.\n\nManage administration of property operations and leasing office.\n\nMonitor financial operations and achievement of budgeted NOI.\n\nHire, supervise, coach, and develop all on-site team members, including maintenance team.\n\nMaintain company and brand standards throughout all aspects of the community.\n\nEnsure rent is collected in a timely manner and follow appropriate procedures when residents are delinquent.\n\nContribute to achievement of team goals, leasing benchmarks, and resident retention.\n\nSupport outreach initiatives that effectively market/promote the community.\n\nUnderstand the current sub-market and mentor others to ensure their comprehension.\n\nUtilize company guest suites/resources as available to minimize travel expenses.\n\nOther duties as assigned.\n\nQualifications\n4+ years of experience in the property management field.\n\n2+ years of supervisory experience.\n\nTax Credit experience required.\n\nMust have a current, valid driver’s license and be able to travel daily to assigned properties, with flexibility to work weekends as needed.\n\nMust have reliable transportation and travel flexibility.\nLease-up experience is a preferred.\nAbility and willingness to travel as needed to support operational needs across regions, including potential travel to Western zones and other out-of-area locations.\n\nHigh School Diploma, Bachelor’s Degree preferred.\n\nComputer proficiency and knowledge of Microsoft Office Suite.\n\nExtensive knowledge of Property Management software programs- Yardi platform experience preferred.\n\nDemonstrated leadership ability and proven history of success with the leasing process.\n\nMust be able to work on the weekends.\n\nMust be able to walk apartments, communities, and grounds, including steps and climbing stairs.\n\nExcellent verbal and written communication skills and ability to interact with residents and internal and external customers in a positive, professional manner.\n\nStrong financial analysis, budgeting, and P&L management skills.\n\nWorking knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.\n\nExperience with apartment and common area renovations.","description_format":"text","description_chars":4646,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":4,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-13T08:20:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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