{"id":3403520,"url":"https://alion.io/job/keurig-dr-pepper-quality-supervisor-3","title":"Quality Supervisor","company":{"id":16388,"name":"Keurig Dr Pepper","domain":"keurigdrpepper.com","url":"https://alion.io/company/media-keurig-dr-pepper","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":83,"open_postings":83,"ghost_share":0.06,"stale_share":0.47,"repost_share":0.133,"time_to_fill_p50_days":32,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Northlake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70500,"max":93400,"currency":"USD","period":"year","gross":null,"usd_annual":93400},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-23T19:27:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T20:51:58Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Overview:\nQuality Supervisor - Northlake, IL\nAs the Quality Supervisor you will supervise and provide day to day leadership to a team of Quality Technicians to ensure Quality plans are met. The Quality Supervisor will be involved in designing experiments for product, packaging and line qualifications, analyzing and solving quality problems, preparing procedures, and training inspectors. You will perform audits, analyze quality costs and other quality data, and apply quality tools and fundamental statistical methods for process control to ensure production of products and processes are consistent with established standards. You will promote and support Keurig Dr Pepper’s Continuous Improvement efforts and initiatives.\nShift & Schedule: This is a full time position on 2nd shift, Monday - Friday 2:00pm-10:30pm. Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed.\nWhat you will do:\nProvide leadership and direction to QA Techs by managing the workload, training and employee relations issues.\nEnsure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.\nEnsure plant is “inspection ready” in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.\nManages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.\nSupport training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDRP and customer specifications (i.e., Quality Manual).\nPerform audits and Quality tests with operations and QA staff to address quality related issues.\nAudit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.\nDevelop and maintain quality information records and reports (customer complaints, internal issues, etc) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.\nProblem solve, troubleshoot and resolve quality issues - utilizing quality tools (cause and effect, process mapping, statistical methods, etc) with the ultimate goal being implementation of effective corrective actions.\nMonitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.\nHelps facilitate dispositions/resolutions to daily production quality issues as needed.\nUse and maintain quality databases (design, create, import, export, query, report, analyze)\nEnsure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action\nResponsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.\nAssists in hiring and training of new employees\nPerforms other duties as requested by management.\nFollow all Keurig Dr Pepper policies and procedures.\nEnsure high performance results of your team by:\nFostering a culture of trust and wellbeing that prioritizes the team and values employee contributions\nDriving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent\nEmbracing diverse perspectives to foster innovation, learning from both successes and failures\nEstablishing a safe environment where team members are motivated, heard, and aligned with clear expectations\nTotal Rewards:\n Salary Range: $70,500 - $93,400\nActual placement within the compensation range may vary depending on experience, skills, and other factors\nBenefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement\nAnnual bonus based on performance and eligibility \nBenefits eligible Day 1!\nRequirements:\nHigh school diploma or general equivalency diploma (GED) required. \nBachelor of Science degree in Food Science, Engineering, Chemistry, Biology, or related field highly preferred\n3+ years experience in a product development or quality role, preferably in food manufacturing\nDemonstrated expertise in building Quality Plans including strategy and tactics that have successfully met Quality/Food Safety KPI’s and Quality Goals\nAdvanced understanding of GMP, HACCP, FSMA, Safe Quality Food (SQF) Principles, Food Defense Principles & Quality Management Systems. (QMS)\nUnderstanding of Lean Six Sigma/Continuous Improvement is helpful but not required \nPrevious experience using SAP and SPC (InfinityQS) is preferred.\nExcellent written and verbal communication skills across a broad variety of departments\nAbility to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with self-motivation and focused attention to detail.\nAbility to develop protocols, training materials and reports with the guidance of resources\nSelf starter; take charge, positive and proactive attitude\nCompany Overview:\nKeurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.\nWe strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.\nWhatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?\nKeurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.\nA.I. Disclosure:\nKDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to  in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words \"AI Opt-Out\" and either job title and location or Job ID # in the email subject line in your email application.","description_format":"text","description_chars":7928,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Soft Drinks","Home Appliances"],"lifecycle":[{"event":"open","at":"2026-10-28T15:23:57Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.631,"p_room":1,"age_days":7,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":93400,"is_top_pay":false},"html_url":"https://alion.io/job/keurig-dr-pepper-quality-supervisor-3","json_url":"https://alion.io/job/keurig-dr-pepper-quality-supervisor-3.json","meta":{"generated_at":"2026-10-31T21:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16388},"rest":"https://alion.io/mcp/rest/get_company?id=16388"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeurig-dr-pepper-quality-supervisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeurig-dr-pepper-quality-supervisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeurig-dr-pepper-quality-supervisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keurig-dr-pepper-quality-supervisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeurig-dr-pepper-quality-supervisor-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3403520}},{"tool":"search_jobs","arguments":{"company":"keurigdrpepper.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3403520},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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