{"id":1622151,"url":"https://alion.io/job/key-com-electronic-payments-product-manager","title":"Electronic Payments Product Manager","company":{"id":450627,"name":"KeyBank","domain":"key.com","url":"https://alion.io/company/key-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":18,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States","Buffalo, United States","Albany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-12T15:08:05Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Location:\n127 Public Square, Cleveland OhioPosition Location Policy\nGeneral Location: Cleveland, OH, Buffalo, NY, or Albany, NY required\nHybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, or near a KeyBank office (non-branch location), they are expected to work on-site 3 days per week at the nearest location).\n\nThis position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis.\nJob Summary\nThis position is part of the Commercial Payments in KeyBank’s Corporate Bank. We provide our clients with best-in-class Treasury Services inclusive of payable and receivable solutions, Liquidity Solutions, Merchant Services, Corporate Cards, Foreign Exchange, and International Trade.\nThe Product Manager provides support to the Sr. Core Treasury ACH & RTP Product Manager who owns the end-to-end product lifecycle -from strategy and design to delivery, performance, and ongoing optimization. In addition, this role will provide expertise in ensuring Key’s compliance with Nacha’s ACH Operating Rules & Guidelines and Real Time Payments (RTP) across the enterprise. The Product Manager will be responsible for identifying gaps in Key’s environment specific to ACH & RTP Operating rules for KeyBank as both the Originating Depository Financial Institution (ODFI) and Receiving Depository Financial Institution (RDFI). Product Manager will execute specific risk mitigation tasks and remediation plans for findings in partnership with business risk and first line of defense risk. As a key contributor on the team, this individual will also collaborate with other various stakeholders to accelerate progress towards Key’s strategic initiatives by demonstrating product expertise, risk management and socializing any changes to operating rules.\nCore Responsibilities\nPartner with technology, compliance, sales, risk, and operations with ACH & RTP risk related questions\n\nStrengthening the control environment across Key related to ACH/Nacha Rules and RTP Operating Rules\n\nEnsure compliance with policies, risk, and regulatory standards related to payments.\n\nExecute internal and external communications for any changes to Nacha Rules or RTP Rules across the lines of business who are impacted.\n\nESSENTIAL JOB FUNCTIONS\nFunction as first line of defense for KeyBank to ensure adherence to Nacha ACH Operating Rules and RTP Rules across enterprise.\n\nIdentify and execute any internal findings / gaps related to ACH & RTP policies and procedures to support a best-in-class payable product offering, aligned with Key’s strategic initiatives.\n\nEnsure strict adherence with product policies and guidelines to meet all legal, compliance, and audit standards.\n\nPrepare business reviews to highlight findings and recommendations to management.\n\nDeliver training internally and externally to convey an understanding of the product’s risks. Support the sales force in selling the products and articulating the benefits to clients.\n\nDevelop and maintain product collateral, internal procedures, client and market communications to support the sales and product rollout processes.\n\nMay serve as a Project Manager on product-related initiatives across various channels.\n\nPartner with operational payment risk and first line of defense risk to lay out strategy across Key for adherence to ACH and RTP Payment Operating Rules.\n\nREQUIRED QUALIFICATIONS\nEducation\nUndergraduate degree required, MBA preferred, or equivalent work experience\n\nWork Experience\nMinimum 3 years of experience in financial services, risk management, or treasury management related to payments/money movement.\n\nAccredited ACH Professional (AAP) or 3 years of experience in ACH related operations or product and/or Accredited Faster Payment Professional (AFPP) preferred\n\nSkills\nStrategic thinking + execution\n\nData-driven decision making: Excellent problem solving and quantitative skills.\n\nPayment Risk expertise: Understanding of Payment Products and segment needs through demonstrated portfolio management experience.\n\nCommunication and stakeholder alignment: Demonstrated communication. Must be able to partner across lines of business and communicate effectively across risk and compliance stakeholders.\n\nAn ability to champion change, influence others, and foster teamwork.\n\nEntrepreneurial Mindset. Ability to identify business opportunities, develop a strategic plan to capitalize on those opportunities, and tactically implement the plan.\n\nA team player with proven ability to build strong collaborative relationships with internal partners including finance, technology, operations, sales, marketing, legal, compliance, and other internal and external partners including vendors.\n\nProficiency with Microsoft Office, data query, and reporting knowledge.\n\nCOMPENSATION AND BENEFITS\nThis position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.\nKey has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.\nJob Posting Expiration Date: 10/13/2026\n\nKeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .\n#LI-Hybrid","description_format":"text","description_chars":6213,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Professional Services","Commercial & Retail Banks","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-10-01T20:48:19Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.541,"p_room":0.75,"age_days":20,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/key-com-electronic-payments-product-manager","json_url":"https://alion.io/job/key-com-electronic-payments-product-manager.json","meta":{"generated_at":"2026-10-12T15:50:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450627},"rest":"https://alion.io/mcp/rest/get_company?id=450627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkey-com-electronic-payments-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkey-com-electronic-payments-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkey-com-electronic-payments-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/key-com-electronic-payments-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkey-com-electronic-payments-product-manager"}]}