{"id":1622064,"url":"https://alion.io/job/key-com-mortgage-loan-officer","title":"Mortgage Loan Officer","company":{"id":450627,"name":"KeyBank","domain":"key.com","url":"https://alion.io/company/key-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":34,"ghost_share":0,"stale_share":0.647,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ann Arbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T20:48:19Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T02:58:27Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Location:\n1000 Oakbrook Drive - Ann Arbor, Michigan 48104Job Summary\nThe Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Key's home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.\nEssential Functions\nProspect home lending business to build and develop new client loan originations and relationships.\nOriginate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.\nProvide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions\nGather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.\nMaintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.\nDevelop and maintain deep knowledge of KeyBank products, services, and competitive offerings.\nMaintain proficiency on sales/originator systems and develop efficient workflows.\nKeep informed of trends and developments in the real estate market and mortgage industry.\nWorks in a branch environment to provide in-person client services 4+ days/week, to include participating in morning huddles and end of day debriefs on targeted days.\nPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice\nComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.\n Education\nBachelor's Degree in a business-related field or equivalent experience (preferred)\n Work Experience\n3+ years Experience as a loan officer in 1st mortgage production (preferred)\n3+ years Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws (preferred)\nSkills\nExcellent communication skills, both written and verbal.\nStrong customer service skills.\nProficient in sales and service skills, including tele-consulting, prospecting, networking, and COI relationship management.\nDemonstrate strong financial acumen by understanding the business priorities of clients, analyzing market trends, and providing strategic advice on mortgage products and lending solutions.\nGenerate new mortgage business and manage the loan origination process from initial application through to closing.\nNavigate the home mortgage process, from application to closing, providing advice on interest rates and repayment terms.\nBuild partnerships with real estate agents and financial advisors.\nCore Competencies\nAll KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.\nPhysical Demands\nGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.\nDriving Requirements\nMay need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.\nCOMPENSATION AND BENEFITS\nThis position is eligible to earn commission and deferred incentive compensation.Please click here for a list of benefits for which this position is eligible.\nJob Posting Expiration Date: 12/27/2026\n\nKeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .","description_format":"text","description_chars":4479,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mortgage Lending & Brokers","Financial Services","Real Estate","Consumer Loans & Pawnshops"],"lifecycle":[{"event":"open","at":"2026-10-01T20:48:19Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.585,"p_room":0.55,"age_days":22,"expected_fill_days":20,"reasons":["conf:51","stale_co","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/key-com-mortgage-loan-officer","json_url":"https://alion.io/job/key-com-mortgage-loan-officer.json","meta":{"generated_at":"2026-10-24T16:46:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450627},"rest":"https://alion.io/mcp/rest/get_company?id=450627"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkey-com-mortgage-loan-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkey-com-mortgage-loan-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkey-com-mortgage-loan-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/key-com-mortgage-loan-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkey-com-mortgage-loan-officer"}]}