{"id":1622117,"url":"https://alion.io/job/key-com-web-content-manager","title":"Web Content Manager","company":{"id":450627,"name":"KeyBank","domain":"key.com","url":"https://alion.io/company/key-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":71000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T20:11:27Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":16},"description":"Location:\n4910 Tiedeman Road, Brooklyn OhioLocation:\nMobile - In office 3 days a week.\nJOB SUMMARY\nThe Web Content Manager will collaborate with stakeholders and partners to create and execute an exceptional online experience. Excellent understanding of web content management, analytics, user interface design and usability is necessary.\nESSENTIAL JOB FUNCTIONS\nStrategy\nDetermines strategy and approach for new products, services, or campaigns within the Small Business section of Key.com and supports small business marketing campaigns with appropriate landing pages.\nDetermines possible solutions, creates requirements, and gathers information leveraging people within Key or partner agencies or from research/competitive analysis\nStays on top of trends and consumer expectations for web experiences by reading industry reports and completing competitor analysis; watches for new innovations across all type of websites.\nProactively conduct and communicate industry research to stay current on best practices in digital marketing and web user experience, competitor user interface designs, and emerging technologies.\nPartnership\nAct as a consultant, providing direction on best practices for online experience solutions to internal clients and partners.\nProactively meet with partners to advise, schedule, and manage projects and content updates for key.com.\nCollaborates with partners within user experience, design, project management, marketing technology, analytics, product management and compliance.\nCommunicates page strategy and requirements to the Web Content Specialist(s), who creates the pages within the content management system, Adobe Experience Manager (AEM).\nProject Management\nReviews web page content, navigation, functionality, look and feel that supports internal partners’ business objectives while maintaining compliance with website standards, including Key’s own guidelines, WC3 and ADA.\nExecute strong attention to detail when reviewing pages in development & testing environment.\nDevelop processes to ensure publishes go according to plan without negatively affecting other areas/functions of the website.\nReporting & Analysis\nDetermines key performance indicators and online/offline conversion points, documents website analytics requirements, and partners with web analytics team to provide standard reporting and interpretation to partners.\nGeneral\nProactively drive issues / defects to resolution.\nREQUIRED QUALIFICATIONS\nBachelor’s Degree preferred in web development, marketing, or related field.\nMinimum 4 years previous work experience in website management and/or digital marketing field.\nExcellent interpersonal skills, relationship management skills, problem-solving and decision-making skills.\nProven ability to provide insights and recommendations to partners and stakeholders on the best approach to meeting digital marketing goals.\nStrong knowledge of HTML and experience with web content management systems, specifically component-based systems, AEM preferred.\nStrong understanding of web marketing concepts including search engine marketing, search engine optimization, knowledge of industry online best practices and web standards.\nProven ability to recognize and edit effective web content to create compelling online experiences.\nAbility to synthesize results and combine with overall Key.com or campaigns results.\nCultivates and thrives in a creative, energetic, innovative, and exciting environment.\nAbility to effectively manage and execute numerous projects simultaneously with minimal supervision.\nInterest in and aptitude for understanding the business, and a positive, ‘can-do’ attitude.\nAbility to take initiative, negotiate effectively and build productive relationships with business partners.\nEffective verbal and written communicator, able to communicate with a variety of audiences and management levels and translate business requirements into technical requirements.\nAbility to work both independently and as a member of a team.\nPREFERRED QUALIFICATIONS\nEffective analytical techniques and use of web analytics tools, such as Adobe Analytics.\nProven experience in client servicing and vendor/agency management.\nFamiliarity with mobile/responsive website principles and Javascript.\nExperience with a project management tool, such as WorkFront.\nCOMPETENCIES/SKILLS\nCreative thinking\nVisionary thinking\nShow strong initiative and be a driver\nOrganized\nDetail oriented\nChampion Change and Innovation to affect strong sense of urgency\nManages Execution\nBuild and Sustain Effective Relationships with Stakeholders\nNegotiates Effectively\nClient Focus\nStrategic Agility\nBusiness Acumen\nOrganizational Savvy\nLeads Courageously\nDrive for Results\nEQUIPMENT USED\nPC, telephone, multiple MS Office and web-based applications, remote access software\nTRAINING REQUIRED\nTraining will consist of on-the-job activities with the direction of management. Additional formal training will be provided as required to maintain or enhance performance and professional development.\nThis position is NOT eligible for employment visa sponsorship for non-U.S. citizens.\nCOMPENSATION AND BENEFITS\nThis position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.\nKey has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.\nJob Posting Expiration Date: 12/04/2026\n\nKeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. 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