{"id":1684173,"url":"https://alion.io/job/keyera-senior-technical-solutions-analyst-maximo","title":"Senior Technical Solutions Analyst - Maximo","company":{"id":2138923,"name":"Keyera","domain":"keyera.com","url":"https://alion.io/company/keyera","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":138},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"PowerShell","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-06T16:43:28Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Keyera Career Opportunity\nWhy Keyera?\nIt’s our purpose-driven culture, benefits, and people. From flexible, customizable benefits and an employer-funded pension plan to our Keyera Connects social investment program and paid employee volunteer days, we’re focused on empowering our people and communities.\nPlease note that compensation and benefits may be different based on the work location, position, and a candidate's experience and qualifications.\nJob Type:\nPermanentTHE POSITION\nKeyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.\nReporting to the Manager, Enterprise Technology Delivery, this role is responsible for ensuring the technical health, stability, and continuous improvement of enterprise technology solutions. The role operates across both operational support and delivery, actively driving incident resolution and root cause analysis of problems, while also leading and executing technical design and implementation activities. This role is expected to be focused on Maximo related technical design and implementation but may also expand into other complex applications.\nYou will lead complex technical troubleshooting efforts, provide hands-on analysis and development support, and collaborate across business, vendor, and digital teams to deliver high-value, reliable solutions. As a senior member of the team, you will also mentor analysts and contribute to improving team practices and capabilities.\nRESPONSIBILITIES\nOperational Support & Incident Management\nLead the triage, coordination, and resolution of complex incidents impacting Maximo and other enterprise systems\nPerform detailed root cause analysis and implement corrective and preventative solutions\nOwn issue resolution end-to-end, including communication, escalation, and cross-functional collaboration with other digital teams (e.g. Infrastructure, Cybersecurity and external partners)\nIdentify recurring issues and drive improvements to overall system stability, performance and support practices\nSupport operational readiness, disaster recovery planning, and system reliability activities\nTechnical Analysis & Solution Delivery\nAnalyze business and technical requirements to design scalable, effective solution options\nLead and/or deliver the implementation of system enhancements, integrations, and new solutions\nProvide technical expertise and guidance into strategic product roadmaps including assessment of new opportunities for technical complexity and risk\nPerform hands-on technical work including scripting, configuration, automation, and troubleshooting\nEnsure solution delivery is aligned with enterprise architecture, design standards, and best practices\nSupport testing, deployment, and transition to operations activities\nContinuous Improvement & Solution Ownership\nAct as a technical subject matter expert for Maximo and other assigned systems/applications\nProactively identify and implement improvements to system performance, usability, and reliability\nContribute to backlog prioritization and enhancement planning with product and business stakeholders\nDrive automation and efficiency improvements across support and delivery processes\nProvide input into enterprise-wide design standards and best practices\nStakeholder & Vendor Collaboration\nBuild and maintain strong relationships with business stakeholders across key domains\nCollaborate with vendors to troubleshoot issues, coordinate releases, and influence product improvements\nWork closely with cross-functional teams including Product, Architecture, Delivery, Data, and Infrastructure\nCommunicate complex technical issues and solutions clearly to both technical and non-technical audiences\nLeadership & Mentorship\nProvide mentorship and technical guidance to junior and intermediate analysts\nLead by example in ownership, accountability, and problem-solving\nContribute to knowledge sharing, documentation, and team capability development\nSupport the evolution of standards, best practices, and ways of working within the Technical Solutions function\nSKILLS & EXPERIENCE\nTechnical Skills\nStrong troubleshooting and root cause analysis capabilities within Maximo and other complex systems\nExperience delivering and supporting Maximo configurations, integrations, and data flows\nHands-on experience with scripting, automation, and development (e.g., SQL, PowerShell, APIs and beyond)\nStrong understanding of system architecture, environments, and support models\nOngoing experience with ITSM processes (incident, problem, and change management)\nLeadership & Communication\nStrong communication and stakeholder engagement skills across technical and business audiences\nProven ability to collaborate, influence, and navigate complex stakeholder environments\nExperience mentoring or coaching team members\nStrong ownership mindset with a focus on delivering outcomes and continuous improvement\nEducation & Experience\nBachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent combination of education and relevant work experience will be considered\n8+ years of technical, hands-on experience with Maximo design, development and implementation across a variety of business processes/functions\n10+ years of progressive experience in IT, with a focus on enterprise application support, systems integration, and technical solution delivery\nPosting Expiry Date:\nOct 12, 2026At Keyera, we embrace collaboration, inclusion, and a workplace that is as diverse as the communities we serve. Our values foster an environment for every person to bring their whole self to work.\nWe offer a well-rounded total compensation package and a comprehensive benefits program designed with the well-being and empowerment of our employees and their families in mind.\nIf you are interested in an opportunity to join a winning, purpose-driven culture then you’ll enjoy a career with us.\nWe thank all applicants for their interest; however, only those considered for an interview will be contacted.","description_format":"text","description_chars":6065,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Natural Resources","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-02T10:02:50Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:1","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/keyera-senior-technical-solutions-analyst-maximo","json_url":"https://alion.io/job/keyera-senior-technical-solutions-analyst-maximo.json","meta":{"generated_at":"2026-10-06T21:08:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":507,"day_limit":5000,"remaining_today":4493,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2138923},"rest":"https://alion.io/mcp/rest/get_company?id=2138923"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeyera-senior-technical-solutions-analyst-maximo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeyera-senior-technical-solutions-analyst-maximo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeyera-senior-technical-solutions-analyst-maximo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keyera-senior-technical-solutions-analyst-maximo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeyera-senior-technical-solutions-analyst-maximo"}]}