{"id":2537236,"url":"https://alion.io/job/keyloop-change-and-cmdb-coordinator","title":"Change and CMDB Coordinator","company":{"id":7846,"name":"Keyloop","domain":"keyloop.com","url":"https://alion.io/company/keyloop","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":12,"ghost_share":0.083,"stale_share":0.5,"repost_share":0.083,"time_to_fill_p50_days":52,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-14T12:48:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T18:08:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Purpose of the role\nThe Change Coordinator is the hands-on operator of the change management process, running the day-to-day flow of changes through Jira Service Management under the direction of the Change Manager. The role keeps changes moving: logging and quality-checking requests, coordinating risk assessment, scheduling, chasing approvals, sending deployment notifications, and driving each change to closure.\nWhere the Change Manager owns policy, authority and governance, the Coordinator owns execution and momentum. It is a highly organised, detail-focused, delivery-oriented role and the first point of contact for change requesters. The Coordinator prepares and services the CAB but does not chair it or hold final authorisation authority.\nScope\nDay-to-day operation of the change management process for infrastructure, cloud (AWS) and production changes recorded in JSM (KEYCAB project).\n\nThe change calendar / forward schedule of change, deployment windows and change-related communications.\n\nPreparation, coordination and minuting of CAB and ECAB meetings.\n\nAccurate, up-to-date change records and status through the JSM workflow.\n\nDay-to-day coordination of the infrastructure CMDB - keeping CI records accurate and changes linked to the CIs they affect.\n\nKey responsibilities\nLogging & quality control\nReceive and log CAB Requests; check each for completeness - description, reason, risk, rollback plan, testing evidence and impact.\n\nReturn incomplete requests to requesters and coach them on what good looks like.\n\nEnsure each change is correctly categorised (standard / minor / major / emergency) with the Change Manager where needed.\n\nCoordination & scheduling\nMaintain the forward schedule of change; book deployment windows and flag clashes, dependencies and freeze periods.\n\nChase and track technical approval (Tech Lead) and change approval (Senior PM); ensure approvals are recorded before deployment.\n\nCoordinate the parties involved in each change and confirm readiness ahead of the window.\n\nCommunication\nPrepare and issue deployment notifications to the relevant distribution lists ahead of each change.\n\nKeep stakeholders informed of schedule, status and any changes or slips.\n\nAct as day-to-day point of contact for change requesters and implementers.\n\nCAB support\nBuild the CAB agenda, circulate the change list, and prepare supporting information for the Change Manager (chair).\n\nTake minutes, record decisions and actions, and follow up to completion.\n\nCoordinate the ECAB for emergency changes at short notice.\n\nCMDB coordination (infrastructure)\nMaintain infrastructure configuration item (CI) records in the CMDB - creating, updating and retiring CIs as changes are delivered.\n\nLink each change to the CIs it affects so impact assessment and reporting stay accurate.\n\nRun routine CMDB housekeeping: spot gaps, duplicates and stale records, and support audit and reconciliation activity under the Change Manager.\n\nEscalate CMDB data-quality issues and model changes to the Change Manager.\n\nTracking, closure & records\nProgress each CAB Request through the JSM statuses - Assess & Evaluate, approvals, Approved for Deployment, In Progress, Post-Deployment Validation, closed.\n\nConfirm post-deployment validation (health checks) is recorded and chase outstanding closures.\n\nCapture post-implementation review notes and lessons learned; maintain accurate, auditable records.\n\nProduce routine change reports and metrics extracts for the Change Manager.\n\nAuthority & boundaries\nAuthorised to log, categorise (with Manager), schedule and progress changes, and to hold changes that do not meet process requirements.\n\nDoes not authorise major or emergency changes and does not chair the CAB - these sit with the Change Manager.\n\nEscalates contested, high-risk or non-compliant changes to the Change Manager.","description_format":"text","description_chars":3835,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Software"],"lifecycle":[{"event":"open","at":"2026-10-14T14:36:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":53,"reasons":["conf:0","win:early"],"computed_at":"2026-10-14T19:04:40Z"},"pay":null,"html_url":"https://alion.io/job/keyloop-change-and-cmdb-coordinator","json_url":"https://alion.io/job/keyloop-change-and-cmdb-coordinator.json","meta":{"generated_at":"2026-10-14T19:04:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24952,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7846},"rest":"https://alion.io/mcp/rest/get_company?id=7846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeyloop-change-and-cmdb-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeyloop-change-and-cmdb-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeyloop-change-and-cmdb-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keyloop-change-and-cmdb-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeyloop-change-and-cmdb-coordinator"}]}