{"id":3607025,"url":"https://alion.io/job/keyloop-contracts-billing-specialist-on-contract-12-months","title":"Contracts & Billing Specialist on Contract -12 months","company":{"id":7846,"name":"Keyloop","domain":"keyloop.com","url":"https://alion.io/company/keyloop","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":690000,"max":720000,"currency":"CZK","period":"year","gross":null,"usd_annual":33083},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-06-16T14:02:52Z","employer_posted_date":"2026-06-16","last_verified_at":"2026-11-15T16:15:21Z","board_verified":true,"closed_at":null,"days_open":152,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":152},"description":"Purpose of role\nProvision of an excellent Finance service is critical to the achievement of the Business Service Centre. This role reports to the Contract & Billing Management Lead as part of the C&BM team. You will apply your excellent subject matter knowledge to support our ‘major accounts’ client base. Responsible for the coordination of the End-to-End Contract and Billing support in line with Keyloop policies and procedures to ensure both our business partners and clients are operationally supported to deliver the best level of service\nKey Duties & Responsibilities\nControls & manages client invoicing and credit management E2E process and procedures for our major accounts’ portfolio\nMaintains and is responsible for accurate service contract management and contract cancellation according to the Keyloop terms & conditions\nPerforms New customer set-up examination and credit check review\nReviews and performs Customer master amendments, customer block - only complex/disputed queries\nAccountable for managing queried quote validation and related issues resolution in line with defined SLA’s\nWorks with Collections, where applicable, in investigating and resolving customer disputes and issues to improve overall service to our customers and support improved cash flow for Keyloop\nSupports and actively participates in continual improvement of the contract & billing processes\nCommunicate and collaborate in a professional manner with customers and Keyloop associates at all levels\nWill confidently escalate potential financial risk to your line manager, documenting required evidence and resolution accordingly.\nResponsible for producing accurate reports (pre-closing, after closing), in line with MEC timetable for leadership\nEnsuring all processes are always compliant with internal rules & requirements\nManages ad-hoc requests from line manager\nLive by the Keyloop values in your daily behaviors, communications, and actions\nSkills / Knowledge / Experience & Qualifications\nExperience of dealing with customers at all levels\nCompetent in MS word, Excel and Outlook\nA working knowledge of AS400, Sales Force, NetSuite, Navision Business Central\nAbility to manage and prioritize workload\nProficient in English and any other European Language\nTeam Player :\nMust be reliable, show commitment and collaboration in day to day tasks\nConstructively communicate and share thoughts in a clear but honest manner, share information openly and willingly\nActively collaborate to ensure that team targets are achieved\nCommunication :\nStrong communication ability to share knowledge. Assertive yet able to demonstrate empathy. Excellent customer care and strong interpersonal skills\nAble to remain calm under pressure and manage stressful situations whilst maintaining a professional image working within the office\nProblem Solving:\nAbility to investigate dispute / issues using relevant associates expertise and knowledge\nShare problems, openly discuss and collaborate with others to find a solution and form an action plan\nAct appropriately in all situations and taking accountability for those actions\nAdaptability :\nFlexible attitude and able to work as part of a team\nProactive and positive approach, working under own initiative and prioritizing and balancing workload\nInnovation approach to processes","description_format":"text","description_chars":3306,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Czech Republic","iso":"CZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Software"],"lifecycle":[{"event":"open","at":"2026-11-02T12:05:01Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.384,"p_room":0.28,"age_days":151,"expected_fill_days":58,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":33083,"is_top_pay":false},"html_url":"https://alion.io/job/keyloop-contracts-billing-specialist-on-contract-12-months","json_url":"https://alion.io/job/keyloop-contracts-billing-specialist-on-contract-12-months.json","meta":{"generated_at":"2026-11-15T23:09:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19695,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7846},"rest":"https://alion.io/mcp/rest/get_company?id=7846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeyloop-contracts-billing-specialist-on-contract-12-months"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeyloop-contracts-billing-specialist-on-contract-12-months"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeyloop-contracts-billing-specialist-on-contract-12-months"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keyloop-contracts-billing-specialist-on-contract-12-months\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeyloop-contracts-billing-specialist-on-contract-12-months"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3607025}},{"tool":"search_jobs","arguments":{"company":"keyloop.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3607025},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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