Data Quality Specialist

Purpose of the Role

We are recruiting for a Data Quality Specialist to join our dynamic and evolving Data & Analytics team within the Global Sales Operations function. You will be a key stakeholder in the transformation journey of Keyloops CRM data, reviewing our account-base and cleansing, de-duplicating and improving to enable sales efficiency. You will be responsible for tackling data challenges and actioning updates, being a key stakeholder in consulting and advising the business on best practice with data. As a Data Quality Specialist, you will continuously improve and review internal processes, aiming for automation and efficiency gains. You will support the Data & Analytics team by reviewing completed work, and supporting team members with projects and process flows.

The team’s areas of responsibilities include Data Quality, Data Analysis and Enrichment, Reporting & Dashboards, CRM Data Management and supporting stakeholders with an array of challenges. Our work enables and accelerates our growth strategy by providing our stakeholders with accurate, up-to-date and targeted data and information that allows us to make informed decisions. The aim is to have the leading, most comprehensive database in the industry with accurate and high-quality information that will allow the business to perform and achieve.

Role Responsibilities

• Manage the data health of our CRM, ensuring stakeholders can make informed decisions with unique, valuable data

• Review, de-duplicate and improve our existing account-base and associated datasets.

• Qualify data and feed sales with actionable accounts that drive new business growth and positively impact the sales journey

• Support and consult cross-functional teams and stakeholders on a range of data related topics.

• Develop and implement business strategies, policies, and procedures.

• Drive & implement initiatives and projects to improve business performance and efficiency.

• Conduct regular data quality checks and audits to identify anomalies, inconsistencies, and errors.

• Act as a subject matter expert on key team initiatives and best practices.

• Identify opportunities for process improvements to enhance data, reporting and analytics.

• Develop strong relationships with colleagues to support with data challenges and provide insight

Skills / Knowledge & Experience

• 2+ years’ experience with data qualification and processing

• 2+ years’ experience with the Salesforce lightning CRM

• Advanced skills in MS Office, especially MS Excel

• A proven track record of delivering projects and initiatives within given time frames

• Experience in supporting stakeholders with data challenges

• Excellent analytical skills to pro-actively tackle challenges

• Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders

• Accurate with strong attention to detail

• Independent worker that can effectively prioritise and manage time

• Positive attitude to work and change