{"id":1204796,"url":"https://alion.io/job/keynest-junior-ops-associate-uk-2","title":"Junior Ops associate UK","company":{"id":680436,"name":"KeyNest","domain":"keynest.com","url":"https://alion.io/company/keynest","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Join","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T13:06:05Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-09-24T23:09:18Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Who we are\nKeyNest is an award-winning travel-tech company (~60 people, offices in London and Paris, most of us remote). We're best known for our Airbnb key-holding service: a network of local shops and smart lockers where hosts and property managers store keys so guests, cleaners and contractors can collect them 24/7. We operate across +15 countries and have checked in over 2,000,000 guests.\nThe role\nBased full-time in our London office (SW8 5EL) and reporting to the Operations Manager UK, you're the hands-on engine of our UK operations. This role has two equally important sides and we need you strong on both from day one: keeping our physical locker network running and growing, and support our daily operations. No two days look the same!\nTasks\nOn the ground, technical & field work\nAssemble and set up lockers in the office and diagnose hardware faults (locks, screens, connectivity, power)\nInstall, service and repair KeyNest lockers on-site, travelling across London by public transport (expensed) to wherever a locker needs fixing, often at short notice\nHandle, lift and transport locker units and stock: this is a physically demanding role (units weigh ~35kg, moved as a two-person lift; ~24kg handled solo during installs)\nOwn supplies and logistics end to end: track inventory, coordinate and make sure daily shipments go out on time\nGrowing the network, partner-facing & supplies\nScout and sign up new shops as KeyNest Points, in person across London\nBe the first point of contact for partner stores: handle routine conversations and negotiations, resolve day-to-day friction, and escalate complex deals to the Operations Manager UK\nSupport national partner accounts, respond to requests and send tracking files\nGive day-to-day technical support to our remote support team on issues they escalate to you\nManage day-to-day supplies to all our network of stores, with or without a locker.\nRequirements\nWho we're looking for\nYou need to be good with your hands and good with people, this role won't suit someone who's only one or the other.\nPractical and technically confident: comfortable with tools, assembling and repairing hardware, and physical work including regular lifting (~24-35kg)\nOutgoing and persuasive: at ease walking into a shop, building rapport with owners and closing a partnership\nHighly organised and reliable: able to run field work, logistics and partner admin without dropping any of them\nCalm and adaptable when the day changes at short notice\nNative-level English essential; a second language is a plus\nComfortable travelling across London daily on public transport; a driving licence is a plus\nRight to work in the UK\nThis is a Full-time, permanent, Monday-Friday 9:00-18:00 (1h break)\nBenefits\nWhat we offer\nOffice- and field-based in central London (SW8 5EL), this is not a remote role\nA varied, high-impact role working closely with the Operations Manager UK, Global Head of Operations, the Country Manager UK and the founders\nDaily collaboration with an international team","description_format":"text","description_chars":3019,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Vacation Rentals","Real Estate Brokerage"],"lifecycle":[{"event":"open","at":"2026-09-24T23:09:18Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.704,"p_room":0.9,"age_days":16,"expected_fill_days":31,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-09-25T02:03:39Z"},"pay":null,"html_url":"https://alion.io/job/keynest-junior-ops-associate-uk-2","json_url":"https://alion.io/job/keynest-junior-ops-associate-uk-2.json","meta":{"generated_at":"2026-09-25T02:03:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2121,"day_limit":5000,"remaining_today":2879,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}