{"id":2256951,"url":"https://alion.io/job/keysight-customer-service-coordinator-6","title":"Customer Service Coordinator","company":{"id":53596,"name":"Keysight","domain":"keysight.com","url":"https://alion.io/company/keysight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":120,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colorado Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38700,"max":64500,"currency":"USD","period":"year","gross":null,"usd_annual":64500},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2023-05-08T16:30:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T00:46:55Z","board_verified":true,"closed_at":null,"days_open":1253,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1252},"description":"OverviewKeysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn moreabout what we do.\nOuraward-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.\nResponsibilities\nResponsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to Keysight trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May act as lead for team responsible for booking orders and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Resolves problems by applying established policies, procedures and tactics.\nDetermines and develops approaches to administrative customer service assignments\nResponsible for customer service tasks which require planning and judgment\nSolves a broad range of customer service problems varying in scope and complexity\nQualifications\nMay require some higher education or specialized training/certification, or equivalent combination of education and experience.\nTypically minimum of 3 years relevant experience for entry to this level.\nRequires complete understanding of general and technical aspects of job.\nPay Range:\n$38,700.00 - $64,500.00\nCareers Privacy Statement \n***Keysight is an Equal Opportunity Employer.*** \nKeysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.\nResponsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to Keysight trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May act as lead for team responsible for booking orders and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Resolves problems by applying established policies, procedures and tactics.\nDetermines and develops approaches to administrative customer service assignments\nResponsible for customer service tasks which require planning and judgment\nSolves a broad range of customer service problems varying in scope and complexity\nMay require some higher education or specialized training/certification, or equivalent combination of education and experience.\nTypically minimum of 3 years relevant experience for entry to this level.\nRequires complete understanding of general and technical aspects of job.\nPay Range:\n$38,700.00 - $64,500.00\nCareers Privacy Statement \n***Keysight is an Equal Opportunity Employer.*** \nKeysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.","description_format":"text","description_chars":4364,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-11T04:06:06Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.092,"p_room":0.28,"age_days":1252,"expected_fill_days":17,"reasons":["conf:2","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":64500,"is_top_pay":false},"html_url":"https://alion.io/job/keysight-customer-service-coordinator-6","json_url":"https://alion.io/job/keysight-customer-service-coordinator-6.json","meta":{"generated_at":"2026-10-13T03:25:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5375,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53596},"rest":"https://alion.io/mcp/rest/get_company?id=53596"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeysight-customer-service-coordinator-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeysight-customer-service-coordinator-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeysight-customer-service-coordinator-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keysight-customer-service-coordinator-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeysight-customer-service-coordinator-6"}]}