{"id":2256699,"url":"https://alion.io/job/keysight-eda-customer-success-application-engineer","title":"EDA Customer Success Application Engineer","company":{"id":53596,"name":"Keysight","domain":"keysight.com","url":"https://alion.io/company/keysight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":120,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"MT","utc_offset_min":-7,"utc_offset_max":-7},"hiring_geo_confidence":"explicit","locations":["Denver, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":101080,"max":168470,"currency":"USD","period":"year","gross":null,"usd_annual":168470},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Keysight ADS","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-07-10T18:57:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T03:50:05Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":94},"description":"OverviewKeysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.\nOuraward-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.\nWhen engineers run into a challenging design or simulation problem, they need someone who can understand their workflow and help them find a way forward. As an EDA Customer Success Application Engineer, you’ll work directly with customers using Keysight’s electronic design software, including Advanced Design System (ADS). You’ll investigate technical questions, reproduce and troubleshoot issues, and collaborate with our R&D teams when a problem calls for a deeper solution. Your work will help customers make progress with the designs and technologies they’re bringing to life.\nWe prefer candidates based in Colorado Springs, Colorado, but will also consider candidates in other approved U.S. locations within the Central or Mountain time zones. This helps the team support customers during their working hours.\nResponsibilities\nWork directly with customers to understand their design goals, EDA workflows, and the technical issues affecting their progress.\nReproduce and troubleshoot problems in Keysight EDA tools, including schematics, layouts, simulations, and design flows; identify likely causes and guide issues toward resolution.\nTake ownership of customer support cases, communicate findings and next steps clearly, and follow through while balancing multiple priorities.\nCollaborate with teammates, R&D, and other technical groups to investigate complex issues and bring the right expertise to the customer.\nHelp customers use relevant tool features and workflows more effectively, including capabilities that support their evolving design needs.\nDocument customer interactions and technical solutions and create clear guidance or knowledge articles that customers and colleagues can use.\nDevelop and deliver technical training or presentations that help customers build confidence with Keysight EDA tools.\nShare recurring issues and customer feedback with product and support teams to help improve the tools and the support experience.\nContinue building your expertise in Keysight’s EDA products, customer applications, and new ways of working, including tools that improve support effectiveness.\nQualifications\nRequired qualifications\nBachelor’s degree in Electrical Engineering, Electronics, or a related field, plus 5 or more years of relevant experience; or an equivalent combination of education and experience.\nSubstantial hands-on experience using EDA tools for electronic design, simulation, or design flow development. Experience using schematics and layouts in Keysight Advanced Design System (ADS) is especially valuable.\nTechnical background in at least one relevant area, such as RF or microwave design, RFIC design, high-speed digital design, or electromagnetic simulation.\nAbility to investigate complex technical problems, reproduce issues, identify causes, and work toward resolution with persistence and sound judgment.\nClear written and verbal communication skills, including the ability to explain technical findings and next steps to engineers with different levels of familiarity with a tool.\nAbility to work independently, learn new tools and applications, collaborate with technical colleagues, and follow through on multiple customer issues.\nU.S. person status is required due to the nature of certain customer environments and project requirements.\nPreferred qualifications\nHands-on experience with Keysight ADS or other Keysight EDA tools, such as SystemVue, Genesys, or GoldenGate.\nExperience supporting engineering customers through applications engineering, EDA technical support, training, or design flow enablement.\nExperience delivering technical training, presentations, or written guidance.\nExperience with Python, or an interest in learning it to support technical work.\nITAR Statement\nThis position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items\nEmployment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations.\nWe are unable to support visa sponsorship for this position.\nCareers Privacy Statement\nKeysight is an Equal Opportunity Employer\nKeysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.\nPay Transparency\nThe level of role will be based on applicable experience, education, and skills. Most offers will be between the minimum and the midpoint of the Salary Range listed below.\nColorado Pay Range: Minimum $101,080 - Maximum $168,470\nNote: For other locations, pay ranges will vary by region\nUS Employees may be eligible for the following benefits:\nMedical, Dental and Vision\nHealth Savings Account\nHealth Care and Dependent Care Flexible Spending Accounts\nLife, Accident, Disability insurance\nBusiness Travel Accident and Business Travel Health\n401(k) Plan\nFlexible Time Off, Paid Holidays\nPaid Family Leave\nDiscounts, Perks\nTuition Reimbursement\nAdoption Assistance\nESPP (Employee Stock Purchase Plan)\nBonus Program\nWork directly with customers to understand their design goals, EDA workflows, and the technical issues affecting their progress.\nReproduce and troubleshoot problems in Keysight EDA tools, including schematics, layouts, simulations, and design flows; identify likely causes and guide issues toward resolution.\nTake ownership of customer support cases, communicate findings and next steps clearly, and follow through while balancing multiple priorities.\nCollaborate with teammates, R&D, and other technical groups to investigate complex issues and bring the right expertise to the customer.\nHelp customers use relevant tool features and workflows more effectively, including capabilities that support their evolving design needs.\nDocument customer interactions and technical solutions and create clear guidance or knowledge articles that customers and colleagues can use.\nDevelop and deliver technical training or presentations that help customers build confidence with Keysight EDA tools.\nShare recurring issues and customer feedback with product and support teams to help improve the tools and the support experience.\nContinue building your expertise in Keysight’s EDA products, customer applications, and new ways of working, including tools that improve support effectiveness.\nRequired qualifications\nBachelor’s degree in Electrical Engineering, Electronics, or a related field, plus 5 or more years of relevant experience; or an equivalent combination of education and experience.\nSubstantial hands-on experience using EDA tools for electronic design, simulation, or design flow development. Experience using schematics and layouts in Keysight Advanced Design System (ADS) is especially valuable.\nTechnical background in at least one relevant area, such as RF or microwave design, RFIC design, high-speed digital design, or electromagnetic simulation.\nAbility to investigate complex technical problems, reproduce issues, identify causes, and work toward resolution with persistence and sound judgment.\nClear written and verbal communication skills, including the ability to explain technical findings and next steps to engineers with different levels of familiarity with a tool.\nAbility to work independently, learn new tools and applications, collaborate with technical colleagues, and follow through on multiple customer issues.\nU.S. person status is required due to the nature of certain customer environments and project requirements.\nPreferred qualifications\nHands-on experience with Keysight ADS or other Keysight EDA tools, such as SystemVue, Genesys, or GoldenGate.\nExperience supporting engineering customers through applications engineering, EDA technical support, training, or design flow enablement.\nExperience delivering technical training, presentations, or written guidance.\nExperience with Python, or an interest in learning it to support technical work.\nITAR Statement\nThis position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items\nEmployment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations.\nWe are unable to support visa sponsorship for this position.\nCareers Privacy Statement\nKeysight is an Equal Opportunity Employer\nKeysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.\nPay Transparency\nThe level of role will be based on applicable experience, education, and skills. Most offers will be between the minimum and the midpoint of the Salary Range listed below.\nColorado Pay Range: Minimum $101,080 - Maximum $168,470\nNote: For other locations, pay ranges will vary by region\nUS Employees may be eligible for the following benefits:\nMedical, Dental and Vision\nHealth Savings Account\nHealth Care and Dependent Care Flexible Spending Accounts\nLife, Accident, Disability insurance\nBusiness Travel Accident and Business Travel Health\n401(k) Plan\nFlexible Time Off, Paid Holidays\nPaid Family Leave\nDiscounts, Perks\nTuition Reimbursement\nAdoption Assistance\nESPP (Employee Stock Purchase Plan)\nBonus Program","description_format":"text","description_chars":11209,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-11T03:56:46Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.315,"p_room":0.28,"age_days":93,"expected_fill_days":20,"reasons":["conf:2","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":168470,"is_top_pay":true},"html_url":"https://alion.io/job/keysight-eda-customer-success-application-engineer","json_url":"https://alion.io/job/keysight-eda-customer-success-application-engineer.json","meta":{"generated_at":"2026-10-13T05:43:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8755,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53596},"rest":"https://alion.io/mcp/rest/get_company?id=53596"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeysight-eda-customer-success-application-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeysight-eda-customer-success-application-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeysight-eda-customer-success-application-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keysight-eda-customer-success-application-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeysight-eda-customer-success-application-engineer"}]}