{"id":2256077,"url":"https://alion.io/job/keysight-field-service-engineer-advanc","title":"Field Service Engineer, Advanc","company":{"id":53596,"name":"Keysight","domain":"keysight.com","url":"https://alion.io/company/keysight","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"A","score":90,"open_postings":112,"ghost_share":0,"stale_share":0.196,"repost_share":0,"time_to_fill_p50_days":82,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taoyuan, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3777},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T05:35:00Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-14T22:47:36Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"OverviewKeysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.\nOur award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.\nResponsibilities\n1. Technical Support and Maintenance:\nDiagnose, repair, and maintain the company’s technical products and equipment.\nProvide remote or onsite technical support to customers.\nEvaluate test failures, distinguishing between hardware and system software to determine if repair or re-alignment is required.\nPerform calibration and adjustment procedures on measurement and test equipment.\nTrain customers on product usage and maintenance.\n2. Installation and Optimization:\nInstall and optimize hardware, software, and network products and configurations at customer sites.\nEnsure compatibility between customer expectations and support provided by the company.\nInstall software and firmware upgrades, which may include re-imaging the customer’s instrument.\n3. Customer Satisfaction and Communication:\nAdvise customers on preventive maintenance and configurations that impact product performance.\nProactively respond to potential equipment issues to prevent unplanned interruptions in customers’ business.\nEstablish and maintain close communication with customers to ensure optimal performance of their test equipment assets.\n4. Integrated Solutions and Training:\nDeliver fully integrated solutions (does not involve design), including peripherals, communications, operating systems, and applications software.\nServe as an internal resource on technical issues and have knowledge of third-party products.\nConduct internal technical training, maintenance seminars, and workshops for field engineers or customers.\nTrain other field engineers or customers as needed.\n5. Lead Qualification and System Expertise:\nMay qualify leads for potential business opportunities.\nPossess expertise in the company’s systems and products.\nQualifications\nEducation and Experience\nBachelor or above Degree in Electrical or Electronics Engineering or equivalent\nMinimum of 7 years related experience in Support of Test and Measurement instruments, or of equivalent fields\nExcellent troubleshooting skills are essential\nFluent verbal and written communication skills in Mandarin and English to interface with customers and peers.\nPrior calibration and repair service experience with Keysight Test Equipment is a plus.\nFamiliarity with automated calibration software platforms is a plus.\nExposure to Test and Measurement industry is a plus.\nSpecific Knowledge and Expertise:\nStrong technical knowledge and hands-on experience in one or more of the following areas is highly desirable:Optical test and measurement systems, including optical power meters, tunable laser sources, and related optical instrumentation.\nRF/Microwave test and measurement equipment, including troubleshooting, repair, and calibration up to 50 GHz.\n\nAdditional experience with high-voltage equipment or knowledge of electrical testing techniques and associated test equipment is beneficial.\nProfessional Competencies:\nExcellent communication and interpersonal skills, with a strong customer-centric mindset.\nProactive, self-motivated, and able to work effectively under pressure with a positive growth mindset.\nStrong sense of ownership and accountability, with a consistent focus on meeting organizational KPIs and business objectives.\nStrong teamwork and collaboration skills, with the ability to work effectively across functions and with customers.\nDemonstrated commitment to continuous learning and technical capability development.\nCareers Privacy Statement ***Keysight is an Equal Opportunity Employer.***\n1. Technical Support and Maintenance:\nDiagnose, repair, and maintain the company’s technical products and equipment.\nProvide remote or onsite technical support to customers.\nEvaluate test failures, distinguishing between hardware and system software to determine if repair or re-alignment is required.\nPerform calibration and adjustment procedures on measurement and test equipment.\nTrain customers on product usage and maintenance.\n2. Installation and Optimization:\nInstall and optimize hardware, software, and network products and configurations at customer sites.\nEnsure compatibility between customer expectations and support provided by the company.\nInstall software and firmware upgrades, which may include re-imaging the customer’s instrument.\n3. Customer Satisfaction and Communication:\nAdvise customers on preventive maintenance and configurations that impact product performance.\nProactively respond to potential equipment issues to prevent unplanned interruptions in customers’ business.\nEstablish and maintain close communication with customers to ensure optimal performance of their test equipment assets.\n4. Integrated Solutions and Training:\nDeliver fully integrated solutions (does not involve design), including peripherals, communications, operating systems, and applications software.\nServe as an internal resource on technical issues and have knowledge of third-party products.\nConduct internal technical training, maintenance seminars, and workshops for field engineers or customers.\nTrain other field engineers or customers as needed.\n5. Lead Qualification and System Expertise:\nMay qualify leads for potential business opportunities.\nPossess expertise in the company’s systems and products.\nEducation and Experience\nBachelor or above Degree in Electrical or Electronics Engineering or equivalent\nMinimum of 7 years related experience in Support of Test and Measurement instruments, or of equivalent fields\nExcellent troubleshooting skills are essential\nFluent verbal and written communication skills in Mandarin and English to interface with customers and peers.\nPrior calibration and repair service experience with Keysight Test Equipment is a plus.\nFamiliarity with automated calibration software platforms is a plus.\nExposure to Test and Measurement industry is a plus.\nSpecific Knowledge and Expertise:\nStrong technical knowledge and hands-on experience in one or more of the following areas is highly desirable:Optical test and measurement systems, including optical power meters, tunable laser sources, and related optical instrumentation.\nRF/Microwave test and measurement equipment, including troubleshooting, repair, and calibration up to 50 GHz.\n\nAdditional experience with high-voltage equipment or knowledge of electrical testing techniques and associated test equipment is beneficial.\nProfessional Competencies:\nExcellent communication and interpersonal skills, with a strong customer-centric mindset.\nProactive, self-motivated, and able to work effectively under pressure with a positive growth mindset.\nStrong sense of ownership and accountability, with a consistent focus on meeting organizational KPIs and business objectives.\nStrong teamwork and collaboration skills, with the ability to work effectively across functions and with customers.\nDemonstrated commitment to continuous learning and technical capability development.\nCareers Privacy Statement ***Keysight is an Equal Opportunity Employer.***","description_format":"text","description_chars":7624,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-11T03:56:46Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":14,"expected_fill_days":82,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/keysight-field-service-engineer-advanc","json_url":"https://alion.io/job/keysight-field-service-engineer-advanc.json","meta":{"generated_at":"2026-10-14T23:45:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53596},"rest":"https://alion.io/mcp/rest/get_company?id=53596"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeysight-field-service-engineer-advanc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeysight-field-service-engineer-advanc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeysight-field-service-engineer-advanc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keysight-field-service-engineer-advanc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeysight-field-service-engineer-advanc"}]}