{"id":1951713,"url":"https://alion.io/job/keywords-studios-ai-engineer-nlp-generative-ai","title":"AI Engineer - NLP & Generative AI","company":{"id":1898,"name":"Keywords Studios","domain":"keywordsstudios.com","url":"https://alion.io/company/keywords-studios","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":121,"ghost_share":0,"stale_share":0.455,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-15T05:46:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"ElasticSearch","optional":false},{"name":"Embeddings","optional":false},{"name":"FastAPI","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Kibana","optional":false},{"name":"Kubernetes","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"YugabyteDB","optional":false},{"name":"Clojure","optional":true},{"name":"Jenkins","optional":true},{"name":"LLM","optional":true},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-10-06T10:19:19Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T03:03:13Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About the Role\nWe are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support tickets at scale.\nIn this role, you will work on high-throughput backend services, AI-powered workflows, and retrieval-based systems that support large-scale customer support automation. You will collaborate closely with AI Engineers, ML Engineers, and Product teams to design, build, deploy, and operate reliable backend systems that integrate AI components such as RAG pipelines and AI Agent orchestration.\nThis is an excellent opportunity to work on production-grade AI systems operating at massive scale, where performance, reliability, and observability are critical.\nWhat You’ll Do:\nDesign, develop, and maintain scalable backend services and APIs using Python and frameworks like FastAPI.\nBuild and integrate backend workflows supporting AI Agents and customer support automation use cases.\nDevelop secure and performant REST APIs for internal and external consumers.\nIntegrate AI components such as RAG pipelines, embedding services, and inference APIs into backend systems.\nWork with databases including MongoDB, YugabyteDB, and PostgreSQL to support high-scale, low-latency workloads.\nContainerize applications using Docker and deploy/manage services on Kubernetes (K8s).\nDeploy and operate services on AWS and GCP cloud platforms.\nImplement and maintain CI/CD pipelines, and actively participate in CM/CR release processes.\nUse observability tools such as Grafana, Elasticsearch, and Kibana to monitor system health, debug issues, and improve reliability.\nWrite clean, testable, and maintainable code; participate in code reviews and design discussions.\nTroubleshoot and resolve production issues related to scalability, performance, and reliability.\nRequirements\nWhat You’ll Bring\n3-5 years of experience in backend software development.\nStrong hands-on experience with Python and backend frameworks, especially FastAPI.\nExperience building backend APIs and workflow integrations.\nSolid understanding of databases such as MongoDB, PostgreSQL, and YugabyteDB.\nHands-on experience with Docker and working knowledge of Kubernetes.\nFamiliarity with AWS and GCP cloud services.\nGood understanding of CI/CD concepts, build pipelines, and CM/CR release processes.\nWorking knowledge of observability and logging systems like Grafana, Elasticsearch, and Kibana.\nBasic to intermediate understanding of AI systems, especially Retrieval-Augmented Generation (RAG).\nStrong problem-solving skills and ability to work effectively in a collaborative team environment.\nGood to Have / Plus Skills\nExperience with Jenkins for CI/CD automation.\nFamiliarity with MCP concepts and AI orchestration frameworks.\nHands-on exposure to AI/LLM-based systems, embeddings, or vector search.\nExperience or familiarity with Clojure.\nKnowledge of the Gaming industry or Customer Support domain.\nExperience working in high-scale, high-traffic production systems.\nBonus Points\nExperience building or operating AI Agents in production environments.\nExposure to distributed systems, event-driven architectures, or message queues.\nInterest in AI reliability, evaluation, and system observability at scale.\nBenefits\n Hybrid setup\n Worker's insurance\n Paid Time Offs\n Other employee benefits to be discussed by our Talent Acquisition team in India.\n Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status\nPrivacy Notice\nBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.","description_format":"text","description_chars":4013,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Game Development","Translation Services","Software Testing & QA"],"lifecycle":[{"event":"open","at":"2026-10-06T10:19:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":48,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/keywords-studios-ai-engineer-nlp-generative-ai","json_url":"https://alion.io/job/keywords-studios-ai-engineer-nlp-generative-ai.json","meta":{"generated_at":"2026-10-15T05:54:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8816,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1898},"rest":"https://alion.io/mcp/rest/get_company?id=1898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeywords-studios-ai-engineer-nlp-generative-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeywords-studios-ai-engineer-nlp-generative-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeywords-studios-ai-engineer-nlp-generative-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keywords-studios-ai-engineer-nlp-generative-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeywords-studios-ai-engineer-nlp-generative-ai"}]}