{"id":1177427,"url":"https://alion.io/job/keywords-studios-it-executive","title":"IT Executive","company":{"id":1898,"name":"Keywords Studios","domain":"keywordsstudios.com","url":"https://alion.io/company/keywords-studios","size_band":"5000+","is_staffing_agency":true,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":143,"ghost_share":0,"stale_share":0.322,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-24T12:06:50Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T16:23:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company Introduction:\nKeywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.\nKeywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies. For more info, please refer to https://www.keywordsstudios.com/\nRequirements\nJob Responsibilities:\nHardware Maintenance: Install, configure, and maintain Desktops and laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary\nManage and lead onboarding and IT training for new hires, as well as offboarding for retrieving equipment\nTrack and manage inventory of IT assets (laptops, peripherals etc.)\nAccountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.)\nDesktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walk-ups, or remote desktop tools, to diagnose and resolve hardware and software issues\nHandle support for user issues related to Desktop and laptops (Windows and macOS)\nNetwork Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections\nBasic Knowledge of Active Directory user creation, Groups and OUs\nDesired Skills:\n4+ years of experience in providing complete hardware support - assembling of PCs, hardware troubleshooting etc.\nConduct remote troubleshooting of computer problems\nMaintenance of PC Desktop Systems\nTrack and manage inventory of IT assets (laptops, peripherals etc.)\nInstallation of PC’s, Network printers over the Local Area Network\nInstallation and Configuration of Office365 client software’s\nTraining for new hires, as well as offboarding for retrieving equipment\nResolve Day to Day Desktop Calls\nProvide technical support to users, and maintaining workstation\nRole Information: IN\nStudio: Keywords India\nLocation: Asia Pacific\nArea of Work: IT & Infosec\nService: Support\nEmployment Type: Full Time\nWorking Pattern: In-Office","description_format":"text","description_chars":2698,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"region"},{"name":"India","iso":"IN","kind":"region"},{"name":"Japan","iso":"JP","kind":"region"},{"name":"Australia","iso":"AU","kind":"region"},{"name":"Indonesia","iso":"ID","kind":"region"},{"name":"Malaysia","iso":"MY","kind":"region"},{"name":"New Zealand","iso":"NZ","kind":"region"},{"name":"Pakistan","iso":"PK","kind":"region"},{"name":"Philippines","iso":"PH","kind":"region"},{"name":"South Korea","iso":"KR","kind":"region"},{"name":"Taiwan","iso":"TW","kind":"region"},{"name":"Thailand","iso":"TH","kind":"region"},{"name":"Vietnam","iso":"VN","kind":"region"},{"name":"American 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