{"id":2354874,"url":"https://alion.io/job/keywords-studios-se-ii-devops-developer-productivity","title":"SE II -DevOps Developer Productivity","company":{"id":1898,"name":"Keywords Studios","domain":"keywordsstudios.com","url":"https://alion.io/company/keywords-studios","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":121,"ghost_share":0,"stale_share":0.397,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-14T06:34:16Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Ansible","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"AWS CDK","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Checkov","optional":false},{"name":"CI/CD","optional":false},{"name":"Clojure","optional":false},{"name":"CloudFormation","optional":false},{"name":"Configuration Management","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"ElasticSearch","optional":false},{"name":"Fluent Bit","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"IAM","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Kustomize","optional":false},{"name":"Linux","optional":false},{"name":"Loki","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prisma Cloud","optional":false},{"name":"Prometheus","optional":false},{"name":"Pulumi","optional":false},{"name":"Python","optional":false},{"name":"Snyk","optional":false},{"name":"Terraform","optional":false},{"name":"Trivy","optional":false},{"name":"Unix","optional":false},{"name":"GitOps","optional":true}],"status":"live","first_seen_at":"2026-10-12T14:33:39Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T07:02:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the Team\nThe Developer Productivity (DevX) team builds and maintains the tools, platforms, and infrastructure that help Helpshift engineers reliably build, test, deploy, and release products.\nWe work across CI/CD, build and release automation, developer tooling, cloud infrastructure, Kubernetes, observability, security, and engineering workflows. Our goal is to reduce engineering friction, improve developer productivity, and make software delivery faster, safer, and more reliable.\nWe are looking for an engineer who can independently own complex DevX problems, build scalable engineering solutions, and partner with teams across Helpshift to improve developer productivity.\nWhat You'll Work On\nCI/CD & Release Engineering\nDesign, implement, and maintain reliable CI/CD pipelines for build, test, deployment, and release workflows.\nImprove pipeline performance, reliability, scalability, and maintainability.\nIdentify bottlenecks in build and release workflows and drive improvements.\nDevelop release automation and deployment workflows.\nTroubleshoot complex pipeline and release failures.\nTools / Technologies:\nJenkins, GitHub Actions, GitLab CI, Git, Argo CD, Argo Rollouts, Helm, or equivalent.\nDeveloper Productivity & Automation\nDesign and build tools that improve developer productivity and reduce engineering friction.\nIdentify recurring engineering problems and automate them through scalable solutions.\nBuild internal developer tooling, CLI utilities, and workflow automation.\nUnderstand developer workflows and identify opportunities to improve the overall SDLC.\nLanguages / Technologies:\nPython, Shell/Bash, Go, Java, Clojure, or equivalent.\nCloud & Infrastructure\nDesign and maintain cloud infrastructure supporting CI/CD, development, testing, and engineering platforms.\nBuild infrastructure using Infrastructure as Code.\nDesign solutions with appropriate considerations for scalability, reliability, security, and cost.\nImprove infrastructure automation and operational efficiency.\nTools / Technologies:\nAWS, GCP, Azure, AWS CDK, Terraform, CloudFormation, Pulumi, Ansible, or equivalent.\nContainers & Platform Engineering\nDesign and operate containerised platforms used by engineering teams.\nWork with Kubernetes-based infrastructure and deployment platforms.\nImprove reliability, scalability, security, and efficiency of container platforms.\nTroubleshoot complex Kubernetes and container issues.\nTools / Technologies:\nDocker, Kubernetes, Amazon EKS, Helm, Kustomize, ECR, Argo CD, or equivalent.\nObservability & Reliability\nDesign and improve observability for DevX platforms and engineering infrastructure.\nDevelop meaningful metrics, dashboards, alerts, logs, and traces.\nIdentify reliability and performance bottlenecks using observability data.\nDrive improvements to system availability and operational efficiency.\nTools / Technologies:\nPrometheus, Grafana, CloudWatch, Dynatrace, Datadog, Loki, OpenSearch/Elasticsearch, Fluent Bit, OpenTelemetry, or equivalent.\nSecurity in Engineering Workflows\nIntegrate security into CI/CD and developer workflows.\nDesign secure pipeline and infrastructure patterns.\nImprove container, dependency, code, and infrastructure security.\nWork with security teams to address risks and compliance requirements.\nTools / Technologies:\nTrivy, Prisma Cloud, Snyk, Checkov, cfn-guard, cdk-nag, OPA/Conftest, IAM and secrets-management solutions, or equivalent.\nBuild, Test & Developer Environments\nImprove build and test infrastructure used by engineering teams.\nIdentify bottlenecks in build and test workflows and improve their performance.\nDesign and maintain scalable development and test environments.\nImprove sandbox and environment provisioning through automation.\nPartner with engineering teams to understand and solve developer workflow challenges.\nTroubleshooting & System Reliability\nDiagnose complex issues across CI/CD, cloud infrastructure, Kubernetes, networking, and distributed systems.\nPerform root-cause analysis and drive issues through resolution.\nIdentify systemic problems rather than only addressing individual incidents.\nContribute to incident response, reliability improvements, and operational practices.\nWhat Success Looks Like\nMore reliable and efficient CI/CD and release workflows.\nMeasurable reduction in build, test, and deployment friction.\nImproved reliability and observability of DevX platforms.\nIncreased automation and reduced engineering toil.\nScalable and maintainable developer infrastructure.\nStrong adoption of DevX tools and solutions across engineering teams.\nSuccessful ownership and delivery of complex DevX initiatives.\nEffective collaboration with engineering teams to solve systemic productivity problems.\nRequirements\nWhat We're Looking For\n4-7 years of experience in software engineering, DevOps, infrastructure, platform engineering, SRE, or a related field.\nStrong Linux/Unix fundamentals.\nStrong hands-on experience with CI/CD and automation.\nExperience designing and operating production-grade engineering systems.\nStrong understanding of Docker and Kubernetes.\nExperience with cloud platforms, preferably AWS.\nHands-on experience with Infrastructure as Code and configuration management.\nStrong programming or scripting experience in at least one language.\nAbility to analyse complex technical problems and identify root causes.\nUnderstanding of observability, reliability, security, scalability, and cost considerations.\nAbility to independently own projects from problem definition through implementation, rollout, and operational support.\nStrong collaboration and communication skills.\nAbility to work with multiple engineering teams and influence technical solutions.\nStrong sense of ownership and accountability.\nGood to Have\nExperience building internal developer platforms or productivity tooling.\nExperience with Jenkins and large-scale CI/CD systems.\nExperience with AWS/EKS and cloud-native architectures.\nExperience with GitOps using Argo CD or equivalent.\nExperience with Helm and Kubernetes ecosystem tooling.\nExperience with Prometheus, Grafana, OpenTelemetry, Dynatrace, Datadog, or equivalent.\nExperience implementing security controls in CI/CD pipelines.\nExperience with OPA, Checkov, cdk-nag, Trivy, or equivalent security tooling.\nExperience with build systems, build caching, or distributed build infrastructure.\nExperience improving engineering productivity through measurable outcomes.\nFamiliarity with VSCode, IntelliJ, or similar developer environments.\nExperience mentoring engineers or providing technical guidance.\nBenefits\nWhat Success Looks Like\nMore reliable and efficient CI/CD and release workflows.\nMeasurable reduction in build, test, and deployment friction.\nImproved reliability and observability of DevX platforms.\nIncreased automation and reduced engineering toil.\nScalable and maintainable developer infrastructure.\nStrong adoption of DevX tools and solutions across engineering teams.\nSuccessful ownership and delivery of complex DevX initiatives.\nEffective collaboration with engineering teams to solve systemic productivity 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