{"id":135807,"url":"https://alion.io/job/keywords-studios-senior-ux-researcher","title":"Senior UX Researcher","company":{"id":1898,"name":"Keywords Studios","domain":"keywordsstudios.com","url":"https://alion.io/company/keywords-studios","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":84,"open_postings":104,"ghost_share":0,"stale_share":0.635,"repost_share":0.019,"time_to_fill_p50_days":41,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-13T00:00:00Z","employer_posted_date":"2026-07-13","last_verified_at":"2026-11-15T17:13:46Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":124},"description":"About the Role\nWe are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their behaviors, needs, and motivations, and translate these findings into actionable recommendations that shape the future of our product experience. You will drive research initiatives that inform strategic product decisions, validate design hypotheses, and ensure we are building solutions that truly resonate with our global user base.\nKey Responsibilities:\nDesign & Execute Research: Plan, design, and conduct a wide range of user research activities including usability testing, interviews, surveys, field studies, card sorting, and competitive analysis.\nGenerate Insights: Synthesize qualitative and quantitative data from various sources to identify key user pain points, unmet needs, behavioral patterns, and mental models.\nInform Product Strategy: Translate complex research findings into clear, compelling, and actionable insights and recommendations for product managers, designers, and engineers.\nCollaborate & Influence: Partner closely with product management, UX/UI designers, content strategists, and engineering teams to integrate research throughout the product lifecycle.\nStakeholder Communication: Present research findings, methodologies, and strategic implications to stakeholders and leadership, effectively communicating the 'why' behind user behaviors.\nBuild Research Practice: Contribute to the development and standardization of research processes, tools, and best practices within the design team.\nDrive User Empathy: Act as an advocate for the user, fostering a user-centered culture across the organization.\nMentorship: Potentially mentor junior researchers or designers on research methodologies.\nRequirements\nExperience: 5-8 years of professional experience specifically in UX Research roles, preferably in a fast-paced product-led environment.\nPortfolio: A strong portfolio demonstrating a range of research methodologies, clear articulation of insights, and demonstrable impact on product design.\nMethodological Expertise: Deep understanding and hands-on experience with both qualitative and quantitative research methods, and the ability to choose appropriate methods for different research questions.\nAnalytical Skills: Proven ability to analyze complex data sets, identify patterns, and draw insightful conclusions.\nCommunication: Excellent verbal, written, and visual communication skills, with a proven ability to distill complex information into engaging narratives for diverse audiences.\n Tools: Proficiency with research tools (e.g., user testing platforms, survey tools, analytics dashboards) and presentation software.\nCollaboration: Demonstrated ability to work effectively in cross-functional teams.\nCandidates based out of Pune\nPreferred Qualifications:\nExperience with SaaS/Enterprise software products, especially in customer support or conversational AI.\nFamiliarity with design thinking principles and agile development methodologies.\nExperience integrating research insights into a broader Design System context.\nDegree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Sociology, Anthropology, Information Science, or a related field.\nLeadership & People Management Skills\nAbility to mentor junior team members and foster a collaborative and continuous learning environment.\nLead and manage multiple research initiatives simultaneously, ensuring quality and timely delivery.\nWork collaboratively with other design disciplines (UX/UI Designers, Content Strategists) to ensure research insights are effectively integrated and contribute to a holistic user experience.\nManage stakeholder expectations and ensure the quality and impact of research deliverables.\nInterpersonal Skills\nPositive attitude, proactive, and intrinsically curious.\nStrong team player with excellent interpersonal skills.\nAbility to motivate others and build strong relationships across teams.\nA natural problem-solver and skilled negotiator, focused on finding solutions and driving consensus.\nExceptional listening and communication skills to truly understand user needs and team objectives.\nSolid organizational skills\nBenefits\n Hybrid setup\n Worker's insurance\n Paid Time Offs\n Other employee benefits to be discussed by our Talent Acquisition team in India. \n Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, colour, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.","description_format":"text","description_chars":4690,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Game Development","Translation Services","Software Testing & QA"],"lifecycle":[{"event":"open","at":"2025-12-02T00:00:00Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.461,"p_room":0.28,"age_days":125,"expected_fill_days":41,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/keywords-studios-senior-ux-researcher","json_url":"https://alion.io/job/keywords-studios-senior-ux-researcher.json","meta":{"generated_at":"2026-11-15T23:00:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19482,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1898},"rest":"https://alion.io/mcp/rest/get_company?id=1898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeywords-studios-senior-ux-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeywords-studios-senior-ux-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeywords-studios-senior-ux-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keywords-studios-senior-ux-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeywords-studios-senior-ux-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":135807}},{"tool":"search_jobs","arguments":{"company":"keywordsstudios.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":135807},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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