{"id":4623,"url":"https://alion.io/job/keywords-studios-server-infrastructure-administrator","title":"Server Infrastructure Administrator","company":{"id":1898,"name":"Keywords Studios","domain":"keywordsstudios.com","url":"https://alion.io/company/keywords-studios","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":122,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["BR","MX"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"GitLab","optional":false},{"name":"Hyper-V","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Ubuntu","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-06-23T00:00:00Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-10-13T10:35:59Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":112},"description":"At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.\nWe enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.\nKeywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com\nWe are seeking an experienced Server Infrastructure Administrator to support the technology initiatives of the IT Infrastructure team at Keywords. The administrator will be responsible for follow-the-sun delivery and support of related services, managing both Windows and Linux server environments (with Linux comprising roughly 30% of the scope), providing prompt reaction on all server and cloud infrastructure incidents as 2nd line support, and cooperating with other infrastructure teams for resolution.\nMain Responsibilities\nEnsure that all escalated incidents are handled within SLAs.\nAct as expert support for Windows and Linux server related incidents, managing daily tasks and workflows efficiently within ServiceNow (SN).\nManage problem resolution with third-party vendors and participate in Problem management processes.\nSupport company server infrastructure (Windows and 30% Linux) on-premise and in a Cloud.\nProvide operational administration for highly available server landscapes, including storage servers and server hardware lifecycle management (specifically Dell, HP, and Synology NAS).\nSupport MS Active Directory, design Group Policies (GPO), and manage DHCP and DNS services.\nDeliver new services according to business requirements.\nParticipate in and lead server infrastructure projects, ensuring that existing studios are brought to the latest infrastructure standards. Provide administration for virtualization environments (VMware and Hyper-V).\nAdminister, maintain, and optimize version control and CI/CD infrastructure, specifically Perforce servers, GitLab, and Jenkins, ensuring high availability for development teams.\nImplement infrastructure automation and configuration management using Ansible to streamline server provisioning and routine maintenance tasks.\nIdentify opportunities for process improvement and efficiency enhancements.\nCreate and maintain technical documentation on all system designs, configurations, and troubleshooting procedures.\nRequirements\nBachelor's degree in a relevant technical field or equivalent experience.\nStrong technical background with 4+ years' experience in Server Infrastructure administration (Windows and Linux).\nVery strong technical knowledge of the Microsoft Stack, Active Directory, GPOs, DHCP, DNS, as well as virtualization platforms (VMware, Hyper-V).\nSolid understanding of Linux server administration (approx. 30% of the role): Familiarity with major distributions (e.g., Ubuntu, RHEL), basic Bash or Python scripting, and command-line troubleshooting.\nHands-on experience with server hardware provisioning and out-of-band management (Dell iDRAC, HP iLO).\nStrong technical knowledge of storage architectures (SAN/NAS, specifically Synology) and network storage protocols (iSCSI, NFS, SMB/CIFS).\nPractical experience with Data Backup and Disaster Recovery solutions, specifically Veeam and Commvault.\nExperience managing daily IT operations, incidents, and requests using ServiceNow (SN).\nHands-on experience with infrastructure automation and configuration management tools, specifically Ansible.\nExperience administering and maintaining version control and CI/CD systems, with a strong focus on Perforce, GitLab, and Jenkins. Strong understanding of Infrastructure change management.\nExceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.\nStrong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and identify/resolve complex IT infrastructure issues.\nStrong decision-making skills and an understanding of gaming industry dynamics and trends, with a passion for gaming.\nAvailability to travel if needed.\nTo be considered for the position, please ensure your CV is submitted in English.\nBenefits\nKeywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.\nNote to Recruitment Agencies\nPlease be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.\nPrivacy Notice\nBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.\nRole Information: EN\nStudio: Keywords Studios\nLocation: Americas, Brazil, Mexico\nArea of Work: IT & Infosec\nService: Support Services\nEmployment Type: Full Time, Permanent\nWorking Pattern: Hybrid","description_format":"text","description_chars":5615,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Game Development","Translation Services","Software Testing & QA"],"lifecycle":[{"event":"open","at":"2026-05-19T00:00:00Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.467,"p_room":0.28,"age_days":112,"expected_fill_days":49,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/keywords-studios-server-infrastructure-administrator","json_url":"https://alion.io/job/keywords-studios-server-infrastructure-administrator.json","meta":{"generated_at":"2026-10-13T13:53:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21394,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1898},"rest":"https://alion.io/mcp/rest/get_company?id=1898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkeywords-studios-server-infrastructure-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkeywords-studios-server-infrastructure-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkeywords-studios-server-infrastructure-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/keywords-studios-server-infrastructure-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkeywords-studios-server-infrastructure-administrator"}]}