{"id":1815375,"url":"https://alion.io/job/kibernum-soporte-tecnico-providencia","title":"Soporte Tecnico - Providencia","company":{"id":61370,"name":"Kibernum","domain":"kibernum.com","url":"https://alion.io/company/kibernum","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Providencia, Chile"],"countries":["CL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Informatica","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-14T00:00:00Z","board_verified":false,"closed_at":null,"days_open":47,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":47},"description":"Estamos en búsqueda de un(a) Soporte Técnico Mesa de Servicios, con orientación al servicio y ganas de seguir desarrollándose profesionalmente.\n\n¿Qué harás?\nBrindar soporte técnico de primer nivel a usuarios internos.\nDiagnosticar y resolver incidencias de hardware, software y sistemas operativos.\nInstalar, configurar y mantener equipos Windows y Mac.\nRealizar armado, desarmado y reparación básica de computadores.\nInstalar sistemas operativos, aplicaciones y herramientas corporativas.\nGestionar y dar seguimiento a tickets de soporte.\nEscalar incidentes cuando corresponda y asegurar una atención de calidad.\n\n¿Qué buscamos?\nTécnico en informatica titulado y/o egresado o carrera afín.\nAl menos 1 año de experiencia en Soporte Técnico o Mesa de Ayuda.\nExperiencia con Windows Server 2012 y Microsoft Office.\nConocimientos en hardware, instalación y configuración de equipos Windows y Mac.\nManejo de herramientas de gestión de tickets.\n\nCompetencias que marcarán la diferencia\nComunicación efectiva.\nProactividad.\nAlta autonomía.\nExcelente orientación al servicio.\nEscucha activa.\nBuen trato con usuarios y trabajo en equipo.\n\nTe ofrecemos\nRenta $700.000 + colacion y movilizacion\nModalidad Presencial en Providencia, Santiago.\nJornada de lunes a viernes, horario de oficina.\nContrato a plazo fijo, con posibilidad de pasar a contrato indefinido según desempeño.\nIntegrarte a un equipo colaborativo y oportunidades de aprendizaje.-Requerimientos- Educación mínima: Universitaria / I.P. / C.F.T.\nMenos de 1 año de experiencia\nPalabras clave: apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, 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