{"id":1609254,"url":"https://alion.io/job/kidde-supply-chain-operations-director","title":"Supply Chain & Operations Director","company":{"id":712970,"name":"Kidde","domain":"kidde.com","url":"https://alion.io/company/kidde-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":77,"open_postings":22,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-08T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-14T16:47:09Z","board_verified":false,"closed_at":"2026-10-14T16:47:09Z","days_open":67,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":67},"description":"Role: Director, Supply Chain & Operations – EuropeLocation: Gdańsk / Poland or Cambridge / UKRegion: Continental Europe, UK, Ireland\nAbout the Role\nThe Director, Supply Chain Operations – Europe is responsible for leading the end-to-end planning and fulfillment organization across the European Residential Fire business. This leadership role integrates Demand Planning, Supply Planning, Customer Service, Order Management, Distribution, and Third-Party Logistics (3PL) management into a single operating model focused on delivering best-in-class customer service while optimizing inventory, working capital, and operational costs.\nThe role serves as the European supply chain leader and primary owner of the regional SIOP process, ensuring alignment between commercial demand, supply capabilities, logistics execution, and financial objectives. The position works closely with Sales, Finance, Operations, Procurement, Product Management, and the North American Demand and Supply Planning leadership teams to establish consistent planning standards, share best practices, and drive continuous improvement across the global organization.\nIn addition, this role is responsible for governance, performance management, and strategic development of the company’s distribution network, including third-party logistics providers supporting operations across the UK and Continental Europe.\nThis position reports directly to the Vice President of Operations & Supply Chain with dotted line reporting to the EMEA Sales Director.\nKey Responsibilities\nSupply Chain Leadership\nLead the European Demand Planning, Supply Planning, Customer Service, and Distribution teams.\nEstablish clear performance expectations and drive accountability through KPI management and operational reviews.\nDevelop organizational capability through coaching, succession planning, and talent development.\nFoster a culture focused on customer service, operational excellence, collaboration, and continuous improvement.\nPartner closely with North American Demand and Supply Planning leaders to align processes, planning methodologies, governance standards, and reporting.\nDemand Planning & Commercial Forecasting\nOwn the regional demand planning process across the UK, Ireland, and Continental Europe.\nLead monthly Demand Reviews as part of the SIOP process.\nPartner with Sales, Marketing, Finance, and Product Management to develop accurate consensus forecasts.\nDrive improvements in forecast accuracy, forecast bias, and planning discipline.\nMonitor demand trends, customer requirements, pipeline activity, market developments, and promotional plans.\nCoordinate collaborative planning activities with key customers and channel partners.\nProvide executive visibility to forecast risks and opportunities.\nSupply Planning & Inventory Management\nOwn the regional supply planning process and ensure alignment between customer demand, inventory targets, and supply capabilities.\nTranslate demand plans into executable replenishment, production, procurement, and deployment plans.\nLead monthly Supply Reviews and provide clear recommendations regarding supply risks, service impacts, and inventory projections.\nManage supply constraints, shortages, and recovery plans.\nDevelop inventory strategies that balance service levels, working capital objectives, and business growth requirements.\nReduce excess and obsolete inventory while maintaining target service performance.\nDrive inventory deployment decisions across European distribution locations.\nSIOP & S&OE Leadership\nServe as the regional process owner for Sales, Inventory, and Operations Planning (SIOP).\nLead monthly Demand and Supply Review processes.\nFacilitate executive SIOP reviews and support decision-making through scenario analysis and trade-off recommendations.\nDrive weekly Sales and Operations Execution (S&OE) processes to manage short-term supply and demand alignment.\nEnsure planning outputs support financial forecasts and business objectives.\nCustomer Service & Order Management\nLead customer service and order management processes supporting the European business.\nDrive improvements in order entry quality, order fulfillment performance, and customer experience.\nManage escalations related to customer orders, service issues, supply shortages, and fulfillment challenges.\nPartner with Sales and Customer Service teams to ensure timely communication regarding service risks and customer commitments.\nEnsure effective backlog management and prioritization processes.\nSupport commercial execution through proactive management of customer requirements and supply commitments.\nDistribution, Logistics & 3PL Management\nOwn the operational performance of third-party logistics providers supporting UK and European distribution activities.\nEstablish service agreements, KPIs, governance processes, and performance scorecards for all logistics partners.\nConduct regular business reviews with 3PL providers to drive continuous improvement in cost, service, inventory accuracy, and operational performance.\nMonitor warehouse operations, including inventory accuracy, OTIF performance, order cycle time, storage utilization, picking and shipping accuracy, transportation performance, and returns processing.\nEnsure compliance with applicable safety, regulatory, customs, transportation, and trade requirements.\nLead network optimization initiatives to improve customer service, reduce logistics costs, and enhance operational flexibility.\nManage warehousing and distribution budgets and identify productivity opportunities across the logistics network.\nDrive corrective actions and continuous improvement plans with logistics providers as necessary.\nCommercial Execution & Cross-Functional Coordination\nPartner with regional Sales, Finance, and Product Management teams to ensure achievement of commercial objectives.\nSupport monthly forecasting, revenue planning, backlog management, and financial estimate processes.\nProvide visibility on service risks, inventory positions, and fulfillment opportunities.\nCoordinate actions across Sales, Planning, Procurement, Customer Service, and Logistics to ensure alignment and execution.\nSupport major customer initiatives, new product launches, promotions, and strategic growth opportunities.\nPerformance Management & Analytics\nOwn and report regional supply chain KPIs, including forecast accuracy, forecast bias, OTIF, customer service levels, inventory turns, Days Inventory Outstanding (DIO), backorder performance, fill rate, inventory accuracy, logistics cost as a percentage of sales, warehouse productivity, excess and obsolete inventory, and working capital performance.\nLead root-cause analysis and corrective action plans for KPI gaps.\nPresent performance updates, risks, opportunities, and improvement initiatives to senior leadership.\nContinuous Improvement & Systems\nDrive continuous improvement initiatives across planning, distribution, logistics, customer service, and inventory management processes.\nStandardize planning methodologies and operational reporting.\nLeverage ERP, planning systems, analytics tools, and automation technologies to improve decision-making and execution.\nEnsure planning master data integrity and governance.\nPartner with IT and global planning teams on future system enhancements and digital transformation initiatives.\nQualifications\nRequired\nBachelor’s Degree in Supply Chain, Operations, Business, Engineering, or related field.\nSignificant leadership experience in supply chain.\nExperience leading Demand Planning, Supply Planning, Customer Service, or Distribution functions.\nExperience managing cross-functional teams and complex stakeholder environments.\nStrong understanding of SIOP, inventory management, supply planning, and logistics operations.\nExperience managing third-party logistics providers and warehouse operations.\nExperience working in multinational business environments.\nPreferred\nMaster’s Degree, preferably an MBA or Supply Chain Management degree.\nAPICS / ASCM certifications such as CSCP, CPIM, or CLTD.\nExperience with SAP, Kinaxis, Oracle, or other advanced planning systems.\nExperience within consumer products, durable goods, building products, or industrial manufacturing sectors.\nDemonstrated success driving inventory optimization, service improvements, and operational transformations.\nKey Success Measures\nForecast Accuracy\nOTIF Performance\nInventory Turns and DIO\nWorking Capital Improvement\nService Level Achievement\nExcess and Obsolete Inventory Reduction\nLogistics Cost Improvement\n3PL Performance Scores\nSIOP Maturity and Compliance\nTeam Engagement and Talent Development\nWhat we offer (Gdańsk)\nWe offer excellent development opportunities, a competitive salary and exceptional benefits including the following:\nA collaborative and high-performance culture focused on innovation and growth\nCareer development and progression opportunities\nFlexible working arrangements\nCompetitive salary and benefits \nMeal Vouchers\nLuxMed Medical Insurance\nMultiSport Card\nIKE/IKZE Additional Pension Contribution\nIndividuals may also be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees. \nYour journey with us\nWe always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:\nInitial call with our recruitment team\nUp to 3 interviews with the Hiring Manager and Key Stakeholders\n\nOur commitment to you\nAs an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. The values that guide us are respect, integrity, inclusion, innovation, and excellence.\nWe’re excited for you to join us and make a difference.","description_format":"text","description_chars":10455,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Logistics","Locks, Safes & Home Security Products"],"lifecycle":[{"event":"open","at":"2026-10-01T20:06:50Z"},{"event":"close","at":"2026-10-14T16:47:09Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/kidde-supply-chain-operations-director","json_url":"https://alion.io/job/kidde-supply-chain-operations-director.json","meta":{"generated_at":"2026-10-15T04:14:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6137,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":712970},"rest":"https://alion.io/mcp/rest/get_company?id=712970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkidde-supply-chain-operations-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkidde-supply-chain-operations-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkidde-supply-chain-operations-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kidde-supply-chain-operations-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkidde-supply-chain-operations-director"}]}