{"id":2678464,"url":"https://alion.io/job/kiko-s-supervisor","title":"Supervisor","company":{"id":2029928,"name":"KIKO S","domain":"kikocosmetics.com","url":"https://alion.io/company/kikocosmetics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":765},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T14:49:41Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-16T10:57:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"As a Supervisor at KIKO Milano, you are a brand ambassador, people leader, and commercial driver. You partner closely with the Store Manager to deliver exceptional customer experiences, achieve sales targets, and lead a high-performing, engaged team.\nYou play a pivotal role in translating KIKO’s brand vision into daily store excellence - coaching the team, driving KPIs, and taking full ownership of store performance in the absence of the Store Manager or Assistant Store Manager.\nThis is a hands-on leadership role for someone passionate about beauty, retail performance, and developing others.\nKey Responsibilities\nPeople Leadership & Team Development\nLead by example on the shop floor, setting the standard for customer experience, service, and brand representation\n\nCoach, motivate, and inspire the team to consistently achieve individual and store performance goals\n\nDevelop team capability through on-the-job coaching in:\n\n- Product knowledge\n- Make-up application techniques\n- Customer engagement and selling skills\nSupport onboarding, training, and continuous development of new and existing team members\n\nFoster a positive, inclusive, and high-performance culture aligned with KIKO values\n\nAct as a trusted leader and point of escalation in the Store Manager’s absence\n\nCustomer Experience Excellence\nChampion a customer-first mindset, ensuring every interaction reflects the KIKO Milano brand experience\n\nDrive strong conversion, ATV, UPT and repeat customer behaviour through effective selling and service standards\n\nMonitor and respond to customer feedback, resolving issues swiftly and professionally\n\nEnsure Retail Excellence, product availability, and store presentation consistently meet brand standards\n\nCommercial & Business Performance\nSupport the delivery of store KPIs, including:\n\n- Sales and revenue growth\n- Conversion rate\n- ATV & UPT\nStock loss and operational efficiency\n\nAnalyse performance data and KPIs to identify trends, risks, and opportunities\n\nPartner with the Store Manager to create and execute action plans that drive performance\n\nPrioritise initiatives that deliver the greatest commercial and customer impact\n\nOperational Excellence & Compliance\nEnsure full compliance with all KIKO Milano policies, procedures, and operational standards\n\nExecute the promotional and commercial calendar with precision and pace\n\nMaintain high standards across:\n\n- Cash handling\n- Stock management\n- Health & safety\n- Loss prevention\nProactively identify operational issues and resolve them in partnership with the Store Manager\n\nComplete all required training, BeKIKO modules, and development programmes on time\n\nWhat We’re Looking For\nProven experience in a supervisory or senior sales role within fast-paced retail (beauty, fashion, or lifestyle preferred)\n\nA confident people leader with a coaching mindset\n\nStrong commercial awareness and the ability to work with KPIs and performance data\n\nPassion for beauty, make-up, and delivering outstanding customer experiences\n\nA proactive, resilient, and solutions-focused approach\n\nFlexibility to work across peak trading hours, including weekends\n\nWhy Join KIKO Milano?\nBe part of a global, fast-growing beauty brand\n\nClear progression pathways into Assistant Store Manager and Store Manager roles\n\nContinuous learning and development through structured training and coaching\n\nA dynamic, inclusive, and high-energy retail environment\n\nThe opportunity to make a real impact - on people, performance, and brand experience\n\nWhat’s in it for you?\n28 days’ holiday including Bank Holidays\n\nEnjoy a 50% staff discount on KIKO MILANO products\n\nFree allocation of KIKO MILANO products as part of your employee benefits\n\n5% employer pension contribution\n\nAccess to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health\n\nMonthly bonus scheme to reward performance and results\n\nOngoing training and career development within KIKO MILANO\n\nMaternity and paternity bonus\n\nEmployee referral scheme with rewards for recommending great talent","description_format":"text","description_chars":4039,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Email Security"],"lifecycle":[{"event":"open","at":"2026-10-16T05:59:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:1","win:early"],"computed_at":"2026-10-16T12:54:28Z"},"pay":null,"html_url":"https://alion.io/job/kiko-s-supervisor","json_url":"https://alion.io/job/kiko-s-supervisor.json","meta":{"generated_at":"2026-10-16T12:54:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12213,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2029928},"rest":"https://alion.io/mcp/rest/get_company?id=2029928"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkiko-s-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkiko-s-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkiko-s-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kiko-s-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkiko-s-supervisor"}]}