{"id":3519975,"url":"https://alion.io/job/kilimall-it-specialist","title":"IT Specialist","company":{"id":3848970,"name":"Kilimall","domain":"kilimall.com","url":"https://alion.io/company/kilimall-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SOPS","optional":false}],"status":"live","first_seen_at":"2026-10-01T05:21:22Z","employer_posted_date":null,"last_verified_at":"2026-10-01T05:21:22Z","board_verified":false,"closed_at":null,"days_open":39,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":39},"description":"IT Jobs. Kilimall Jobs. IT Specialist managing network infrastructure, warehouse IT systems, CCTV and IT security and providing day-to-day IT support across office and warehouse operations, requiring a bachelor’s degree in Information Technology or Computer Science, minimum 5 years IT operations experience and hands-on networking and hardware troubleshooting skills, in an e-commerce environment, on-site role.\n\nCore Responsibilities\n\nEnd-to-End Website Operations\n\nEnsure reliable power, network, and internet connectivity across all locations. Manage LAN/WAN, routers, switches, firewalls, UPS, and backup systems. Coordinate with ISPs and monitor system uptime. 2. Warehouse IT Support\n\nMaintain WMS, scanners, printers, and other warehouse IT systems. Provide timely on-site troubleshooting and support during peak operations.\n\nOffice Equipment & Devices\n\nSet up, configure, maintain, and troubleshoot computers, printers, and network devices. Support device lifecycle management. 4. CCTV & Security Systems\n\nMaintain CCTV systems and ensure proper recording, storage, and retrieval. Support investigations through surveillance data where required.\n\n IT Security & Access Control\n\nManage user accounts, access rights, onboarding, role changes, and offboarding.Enforce password and access control standards and help prevent unauthorized access.\n\n IT Support & Service Delivery\n\nProvide day-to-day IT support across office and warehouse operations. Ensure support requests are resolved within agreed SLA timelines. Coordinate IT support activities and team members 7. Team Coordination & Training\n\nSupervise and support IT staff. Train employees on internal sys- tems, e-commerce platforms, and warehouse tools. Develop SOPS and user guides to improve system adoption and reduce errors.\n\nRequirements\n\n1. Education\n\nBachelor’s degree in Information Technology, Computer Science, or related field\n\nExperience\n\nMinimum 5 years of experience in IT operations, infrastructure, or support roles. Experience with multi-site IT\n\nenvironments, Warehouse or operational environment support is highly preferred\n\nCore Skills\n\nHands-on troubleshooting (network and hardware), Experience with routers, switches, and firewalls. Familiarity with power backup systems (UPS, generators), Experience with CCTV systems,Basic knowledge of IT security and access control, Strong execution ability, problem-solving skills, and ability to supervise a small team.\n\nHow to Apply\n\nApply by sending an email with your CV and a convincing cover letter to  clearly stating the subject heading “I.T SPECIALIST” by 05TH OCTOBER 2026. Please state your current and expected remuneration in your CV. Only shortlisted candidates will be contacted. Only shortlisted candidates will be contacted.","description_format":"text","description_chars":2788,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-30T11:37:17Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":0.6,"p_active":0.79,"p_room":0.75,"age_days":39,"expected_fill_days":45,"reasons":["seen:39","win:late"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/kilimall-it-specialist","json_url":"https://alion.io/job/kilimall-it-specialist.json","meta":{"generated_at":"2026-11-09T07:12:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4141,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3848970},"rest":"https://alion.io/mcp/rest/get_company?id=3848970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkilimall-it-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkilimall-it-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkilimall-it-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kilimall-it-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkilimall-it-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3519975}},{"tool":"search_jobs","arguments":{"company":"kilimall.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3519975},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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