{"id":1460964,"url":"https://alion.io/job/kinaxis-escalations-developer-2","title":"Escalations Developer 2","company":{"id":58060,"name":"Kinaxis","domain":"kinaxis.com","url":"https://alion.io/company/kinaxis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":".NET","optional":true},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-29T10:40:42Z","employer_posted_date":null,"last_verified_at":"2026-09-29T10:40:42Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"About Kinaxis\nAre you looking to join an innovative, market-leading company where you can truly elevate your career At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!\n\nIn 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.\n\nKinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today's volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.\n\nLocation\n Chennai, India \nAbout the team\nEver wonder how the hundreds of parts in your new smartphone come together from different suppliers all over the world Kinaxis solves problems like that every day. Our customers have terabytes of data to analyze for some of the largest supply chains imaginable. \nOur algorithms move the global economy in seconds and minutes, not hours, or days.\nAs a member of the R&D Support Team under the Product Operations Group, you will join a highly motivated team in solving complex customer problems. \nYou should be able to read and write code and enjoy improving and fixing existing software. You will work very closely with both our core development teams and our customer support organization in a fast-paced environment. You will use cutting-edge troubleshooting techniques to ensure customers installations run smoothly. If you have a positive attitude and enjoy a variety of work, then this is the place for you.\n\nWhat you will doAnalyze, troubleshoot, and resolve complex customer issues across environments.\nDesign and implement solutions for high-impact problems.\nDebug issues across applications, systems, and database layers.\nSupport and enhance large-scale, performance-critical systems. \nCollaborate with support and engineering teams to improve product quality. \nIdentify root causes and drive long-term fixes. \nWork closely with development teams to reproduce and validate issues. \nDeliver high-quality solutions in a fast-paced, customer-focused environment.\n What we are looking forBachelor's or master's degree in computer science, Engineering, or related discipline\n8-12 years of experience in software development or product support \nStrong experience in Java and JavaScript related technologies \nWorking knowledge of multi-threading and concurrency\nStrong analytical and problem-solving skills \nAbility to debug and troubleshoot complex issues\nFamiliarity with system-level debugging and performance tuning \nExperience working in fast-paced, customer-facing environments \nExcellent communication and collaboration skills\nNice to have\nExposure to C# and .NET technologies\nBackground/interest in understanding of Supply Chain Management\nUnderstanding of cloud environments and infrastructure\nSelf-starter with strong initiative and results orientation\n\n#Senior","description_format":"text","description_chars":3692,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Military Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-29T12:09:33Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage; Global Talent Stream","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":1}],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.745,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["seen:17","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/kinaxis-escalations-developer-2","json_url":"https://alion.io/job/kinaxis-escalations-developer-2.json","meta":{"generated_at":"2026-10-17T18:46:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58060},"rest":"https://alion.io/mcp/rest/get_company?id=58060"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkinaxis-escalations-developer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkinaxis-escalations-developer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkinaxis-escalations-developer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kinaxis-escalations-developer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkinaxis-escalations-developer-2"}]}