{"id":3732921,"url":"https://alion.io/job/kinaxis-sales-operations-manager","title":"Sales Operations Manager","company":{"id":58060,"name":"Kinaxis","domain":"kinaxis.com","url":"https://alion.io/company/kinaxis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-04T08:56:16Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T20:44:00Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Kinaxis\nAre you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!\nIn 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.\nKinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.\nLocation\nThis is a remote/hybrid position. You can work from home and be located anywhere in Canada. Please note if you are located in Ottawa, ON we work a hybrid schedule where you will work from our headquarters 3 days per week.\nAbout the team\nThe Regional Sales Operations Manager partners with Sales Leadership to drive pipeline execution, forecast discipline, and operational excellence across assigned North America territories. This role provides business insights, supports sales execution, and helps optimize pipeline performance to drive predictable revenue growth.\nReporting to the Director of Global Sales Operations, this position supports a subset of North America territories and works closely with Sales, Marketing, Analytics, and Operations teams.\nWhat you will do\nSales Partnership, Forecasting & Pipeline Management\nServe as the primary Sales Operations partner for assigned sales teams.\nSupport forecast reviews, pipeline inspections, and business planning activities.\nMonitor pipeline health, opportunity progression, coverage, and forecast performance.\nIdentify risks, gaps, and opportunities and provide recommendations to sales leadership.\nSupport deal inspection and qualification review processes.\nSales Performance & Business Insights\nDevelop reporting and analysis to support pipeline reviews, forecast discussions, QBRs, and performance management.\nProvide insights into territory performance, productivity metrics, conversion rates, and pipeline trends.\nTranslate data into actionable recommendations that help improve sales results.\nPipeline Generation & Funnel Performance\nPartner with Marketing, Business Development, and Sales teams to support pipeline generation initiatives.\nMonitor campaign follow-up, lead conversion, and opportunity creation.\nAnalyze funnel performance from MQL through opportunity creation and progression.\nProvide feedback on lead quality, targeting effectiveness, and conversion challenges.\nSales Process, CRM & Operational Excellence\nPromote adoption of sales processes, methodologies, and best practices.\nSupport compliance with forecasting standards, opportunity management requirements, and stage exit criteria.\nMonitor CRM data quality and opportunity hygiene to ensure reliable reporting and decision-making.\nSupport territory planning, account alignment, and operational improvement initiatives.\nCross-Functional Collaboration\nPartner closely with Sales, Marketing, Sales Analytics, and Sales Operations teams.\nSupport process improvement initiatives, system enhancements, and productivity programs.\nContribute to the successful execution of operational priorities across the region.\nWhat we are looking for\nBachelor's degree in Business, Marketing, Finance, Economics, or a related field.\n3-5+ years of experience in Sales Operations, Revenue Operations, Business Operations, Marketing Operations, Analytics, or a related role.\nExperience supporting forecasting, pipeline management, business reviews, and performance reporting.\nStrong analytical and problem-solving skills.\nExperience working with Salesforce or similar CRM platforms.\nAdvanced Excel skills and experience analyzing business data.\nStrong communication and stakeholder management skills.\nAbility to manage multiple priorities in a fast-paced environment.\n#Senior #LI-KH1\nWork With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.\nWork with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.\nSocial Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.\nPeople matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:\nFlexible vacation and Kinaxis Days (company-wide days off)\nFlexible work options\nPhysical and mental well-being programs\nRegularly scheduled virtual fitness classes\nMentorship programs, training, and career development\nRecognition programs and referral rewards\nHackathons\nFor more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.\nKinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.\nKinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. 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