{"id":3815741,"url":"https://alion.io/job/kingfisher-engineering-business-operations-lead","title":"Engineering Business Operations Lead","company":{"id":13439,"name":"Kingfisher","domain":"kingfisher.com","url":"https://alion.io/company/kingfisher-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T15:58:53Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-13T16:21:19Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Overview\nWe’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.\nJob summary\nWe’re looking for anEngineering Business Operations Lead to ensure the function has the people, processes, governance and insight needed to deliver strategic priorities effectively. You’ll build a high-performing Operations Chapter, lead key operating processes and rhythms, and drive measurable organisational performance through OKRs, portfolio governance and continuous improvement.\nPlease note that this role can be based from Southampton, London Paddington or Yeovil with a minimum expectation of four days per month in the office.\nWhat's the job?\nLead and develop the Business Management Operations Chapter, building the capability, skills and succession pipeline needed to support current and future priorities.\nOwn the OKR framework and operating cadence, translating strategic priorities into clear, measurable outcomes and ensuring progress remains visible and on track.\nDefine, govern and continuously improve key processes and ways of working, ensuring clear accountability, operational rigour and organisational effectiveness.\nProvide timely management information and insight across delivery, OKRs, risks, dependencies, resources and finances to support effective leadership decision-making.\nManage operational budgets, forecasts and partner investment, ensuring strong financial control, evidence-based decisions and value for money.\nLead the resolution of operational risks and issues, acting as a senior escalation point and driving timely recovery action where required.\nPartner across Product, Architecture, Portfolio, Finance, Procurement and People teams, aligning priorities, improving communication and resolving constraints to deliver end-to-end outcomes.\nBuild and lead a high-performing, inclusive Chapter, setting clear expectations and providing coaching, feedback, performance management and career development.\nWhat you'll bring\nEssential\nProven experience of leading an Engineering Operations, or Technology Business Management function in a large, complex organisation.\nProven ability to build, lead and develop high-performing, multi-disciplinary teams across a matrix organisation and multiple geographies.\nProven experience of defining, implementing and improving operational processes, governance frameworks and organisational operating rhythms.\nExperience of establishing and managing OKRs, performance measures and reporting that connect strategic priorities to measurable outcomes.\nDesirable\nStrong technology operations experience, including workforce and capability planning, resource and supplier management, and a solid understanding of how Product, Engineering and Architecture work together.\nExcellent analytical and decision-making skills, with the ability to turn complex information into clear insight and action, navigate ambiguity, remove barriers and maintain momentum.\nStrong stakeholder leadership and communication skills, with proven ability to influence senior internal and external stakeholders, facilitate effectively and build collaborative relationships.\nProven people leadership capability, including coaching, performance and talent management, succession planning, and creating an inclusive environment where colleagues can challenge, learn and succeed together.\nHow We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average within our Engineering team - 20% of your time involving in-person collaboration.\nWe value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.\nWhat We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here\nWe also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.\nDiversity & Inclusion Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.\nInterested? Great, apply now and help us to Power the Possible.","description_format":"text","description_chars":4869,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Tools & DIY Supplies","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-11-05T15:58:53Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.896,"p_room":1,"age_days":6,"expected_fill_days":20,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/kingfisher-engineering-business-operations-lead","json_url":"https://alion.io/job/kingfisher-engineering-business-operations-lead.json","meta":{"generated_at":"2026-11-13T17:06:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34218,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13439},"rest":"https://alion.io/mcp/rest/get_company?id=13439"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkingfisher-engineering-business-operations-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkingfisher-engineering-business-operations-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkingfisher-engineering-business-operations-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kingfisher-engineering-business-operations-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkingfisher-engineering-business-operations-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3815741}},{"tool":"search_jobs","arguments":{"company":"kingfisher.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3815741},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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